General Manager

The Botanist is coming to Lichfield and we are hiring a General Manager!Looking for candidates to start early 2027.Great hospitality doesn't happen by accident. It happens when talented people come together to create places full of energy, personality and genuine connection. Places where guests stay longer than they planned, celebrations become memories and every visit feels a little more special than expected.We're looking for a General Manager who can bring that to life. At The Botanist Lichfield, you'll be the heartbeat of your business. You'll shape the culture, inspire your team and create an environment where great people thrive and great hospitality follows naturally.This role is about more than operational excellence and commercial performance. It's about creating a place people want to be. A place guests return to time and time again, and a place where teams feel proud to work.What You'll Be DoingLeading, inspiring and developing your teamDriving guest experience and operational excellenceBuilding a positive and high-performing cultureSupporting recruitment, retention and developmentDriving commercial performance and profitabilityMaintaining compliance and operational standardsActing as an ambassador for The New World Trading Company within your communityWhat We're Looking ForWe're looking for a proven hospitality leader who combines commercial awareness with a genuine passion for people and guest experience. Previous General Manager experience within hospitality is essential.Why Join The Botanist Lichfield?At The New World Trading Company, great hospitality starts with great people. We create places full of energy, personality and genuine connection - and that only happens when our teams feel supported, valued and able to thrive.You'll receive:Competitive bonus opportunities50% discount for you and up to 5 guests across our venuesFree meals on shiftYour birthday and the day after guaranteed offEducation subsidies to support personal developmentWagestream financial wellbeing support and earned wage accessConfidential support through Hospitality ActionComprehensive training and ongoing support

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