Information Technology Support Officer
England, United Kingdom
Are you looking for a new infrastructure based role?
Are you confident supporting servers and systems within a public sector environment?
Look no further…
Principle ICT Officer
Permanent Opportunity
Hybrid working in the North East
£37,000 - £42,000
Our public sector client, based in the North East, is looking to add another permanent member to their infrastructure support team, to provide support to their enterprise infrastructure estate. This covers the organisations systems, servers and and cyber incident management.
Technical capability and experience with
Server infrastructure experience - monitoring the server estate
Building, updating and hardening servers
Active Directory Services - inc. group policy management
Monitoring for cyber incidents
Cyber backup technologies
VMWare
Linux
Datastorage
Sharepoint
Capability to work on technical support issues at a 2nd/3rd line level
Customer-focus skills and ability to report in an appropriate and effective manner
The ability to prioritise and manage workload effectively, with strong view to systems uptime and resilience
Day to Day
Provide reliable infrastructure covering all servers, and associated Enterprise systems to manage the organisation’s infrastructure services
Covering core technologies, such as; Active Directory Services, Exchange, Virtual Desktop Infrastructure, Physical and Virtual Servers etc. VMWare, EMC backup technology stack.
Be responsible for the support, maintenance, backups and restores, configurations, upgrades, and patching to deliver a resilient, secure, robust and optimal performance of all the Enterprise Infrastructure.
Ensure best practices and procedures are adhered to across all systems and applications
Undertake system patching, application (Server side) and security hardening following best practice for all servers and end user devices
Next step
If this is something you feel suited to and would like to apply, please send in your CV. Because of the expected volume of applications, we will endeavour to come back to you asap.