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Parkside Office Professional
Watford
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual German/English speaking Account Coordinator to join their busy, successful, Customer Care Team.If you are a German speaking Customer service or business administration professional with query and conflict resolution skills t
Job Source: Parkside Office ProfessionalConcept Resourcing
Watford
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford. 37.5 hours M-F salary £28 - £30k Hybrid role office and Home 3/2 This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of c
Job Source: Concept ResourcingLanguage Matters
Watford
A thrilling opportunity has arisen for a bright German speaker to join an international organisation in Watford. In this new role, you will be responsible for coordinating your allocated customer accounts and promoting client retention. Your responsibilities will include: Administrating and coordinating existing customer accounts from A to Z Being
Job Source: Language MattersFrench Selection UK
Watford
FRENCH SELECTION (FS) German speaking Customer Account Coordinator Location: Watford Hybrid Working Available Salary: circa £ 30,000 per annum plus benefits Ref: 8124ACG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8124ACG The Company: A well-established and award
Job Source: French Selection UKFrench Selection UK
Watford
FRENCH SELECTION (FS) German speaking Customer Account Coordinator Location: Watford Hybrid Working Available Salary: circa £30,000 per annum plus benefits Ref: 8124ACG To apply using our preferred format, please visit French Selection UK...
Job Source: French Selection UKFRENCH SELECTION
watford, hertfordshire
FRENCH SELECTION (FS) German speaking Customer Account Coordinator Location: Watford Hybrid Working Available Salary: circa £ 30,000 per annum plus benefits Ref: 8124ACG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8124ACG The Company: A well-established and award
Job Source: FRENCH SELECTIONCarlton Recruitment
London
Do you speak Fluent German and English Wandsworth 35 hour working week, flexible hours Hybrid - once trained, 1/2 days WFH Free parking Benefits: 23 days holiday (with 3 to be taken during our annual 12-day Christmas/New Years Closure) plus bank holidays. 5% employer pension contribution. Life Insurance (2x salary). 60% staff discount. Free on-site
Job Source: Carlton RecruitmentFaith Recruitment
Weybridge
Are you an engaging and dedicated candidate with a passion for delivering excellent customer service? Our fantastic client is seeking a German speaking candidate to join their ever growing team within a busy and vibrant team! Duties within the role will include: Acting as first point of contact for all enquires via phone and email Champion the
Job Source: Faith RecruitmentWatford
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford.
37.5 hours M-F salary £28 - £30k
Hybrid role office and Home 3/2
This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams.. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.
Key Areas of Responsibility:
* Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities.
* Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
* Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business.
* Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products.
* Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process
* Coordinate each department to deliver and exceed the requirement of the customer.Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections.* Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio.
* Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation. Qualifications/ Experience:
* Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation.* Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients.* Excellent communication skills both verbal & written* Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage.* Ability to present, communicate and leverage ideas to internal and external clients.* Forward thinking and open to new processes/process improvements.* Influence and change processes and procedures.* Ability to work on own initiative and as part of a team (team spirit).* Pro-active and flexible attitude.* Advanced organizational skills and attention to detail.* Time management and multitasking skills to handle multiple client requests at once.* Ability to work under pressure and to tight deadlines.* Ability to prioritise workload and manage time effectively.* SAP, Salesforce, and MS Office experience preferred.
Account Coordinator with German jobs in Watford
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