Payroll & Pensions Administrator

Job IntroductionAre you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.Job DescriptionWe are seeking a highly skilled and motivated Payroll & Pensions Administrator to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.Key Responsibilities: Input of data to the HRIS, ensuring accuracy, compliance and consistencyAssist with daily quality checks and cyclical reporting of salary information, interpreting anomalies and liaising with a variety of internal stakeholders to remediate or highlight issues or where action is requiredManage escalated queries from the payroll team inbox, coaching and mentoring front line staff in resolution. This may involve complex calculations spanning many monthsAssist with the calculation and recovery of salary overpayments in an empathetic mannerSupport the Head of Payroll in the finalisation of the monthly pay cycle and processing of third-party deductions and paymentsMaintenance of absence schedules and reporting to ensure accurate record keepingMonthly review of pay data, removal of duplicate or erroneous entries and liaising with home managers to resolve queriesAnalysis of complex queries that require manual intervention and/or calculation, escalating to senior colleagues when requiredIdentification of risks and inefficiencies, ensuring these are appropriately recorded and mitigated where possibleRequirements:Experience using MHR iTrent is desirableHas worked within a complex pay landscape, with multiple terms and conditions affecting pay, and TUPE situationsIntermediate Excel skills (look ups, pivot tables, IF statements)Excellent knowledge of payroll legislation and compliance topicsHappy dealing with volume transactions and enquiriesDC pension administration experience desiredBenefits:At Achieve together we offer a range of exciting benefits, such as:Career progression and training opportunitiesEmployee discount schemes across a range of retailers and services,Stream- a financial health app that gives you the ability to receive optional pay advancesLife AssuranceApply Now!Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.Payroll & Pensions AdministratorSalary £33000 - £38000Frequency AnnuallyJob Reference achievetogether/TP/1576/2517Contract Type Full TimeClosing Date 17 September, 2026Job Category Community Hub (Central Support)Business Unit Community HubLocation Leatherhead, United KingdomPosted on 18 August, 2026 #J-18808-Ljbffr