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Second Line Engineer | Bristol | £30,000 – £35,000
Peaple Talent has partnered with a growing technology company to recruit for a 2nd Line Engineer.
This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients.
The successfu
2nd Line IT Support ( MSP ) Wigan £25,000 to £30,000 + Training + Company Benefits + Progression Are you a 2nd Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with the latest tech in high end sectors focusing on employee career progression?
Do you want the opportuni
Job DescriptionAn exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks.Responsibilities:Support a wide range of services includ
Job Description2nd Line IT Support EngineerPermanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to complete security clearance for this role.About The RoleThe role is to assist the delivery of
2 nd Line Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression
Overview:
An exciting opportunity has arisen with a leading MSP in Kent for a 2 nd Line Support Engineer. You will be responsible for ensuring the progression and swift resolution of calls logged with the Service Desk and delivering superior services in l
Job DescriptionRole: 2nd Line Support EngineerSkills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols£36,000 – 2nd Line Support Engineer – Fully on-site (Dartford)I am working with a client who are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire
Job DescriptionSecond Line Support Engineer (Tier 2)Salary is dependent on experience (£28,000 - £34,000)Office based work - across 3 site locations (North / East London)Strong experience across 2nd Line Service Desk SupportFull right to work in UK - Must hold a UK Driving LicenseIf you are a 2nd Line Support Engineer, working in an Managed Service
Job DescriptionAre you an experienced 2nd Line Support Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company?Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on
Job Source: Leo Recruitment Limited
2nd line Support
Bristol
Job DescriptionSecond Line Engineer | Bristol | £30,000 – £35,000 Peaple Talent has partnered with a growing technology company to recruit for a 2nd Line Engineer.This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients.The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure, M365, Windows OS & Server.This is a hybrid role where you will be expected to be onsite in their Bristol offices 3 days a week.The Role:Provide technical 1st and 2nd line support to end users within a variety of companies, engaging with them via chat, email, phone and portalsPrioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLAAct as escalation point for 1st Line team and escalate 3rd line tickets when requiredProvide project support when necessary Build an understanding of client base and deliver excellent customer service alwaysThe Candidate:Previous experience of providing technical IT support at 2nd line levelExperience of managing a ticket queue, ensuring SLA’s are met in all instancesKnowledge of server operating systems, Active Directory, Group Policy, and network architecture (DNS, DHCP, TCP/IP)Excellent knowledge of M365 suite and MS Azure servicesProactive professional who enjoys delivering excellent customer serviceCollaborative mindset who is eager to learn and work in a fast-paced environment The Package:Basic salary: £30,000 - £35,000 per annumPluralsight training - excellent opportunities for reskillingOpportunities for paid certificationPaid social activities and charity work opportunitiesGenuine progression routes into Cloud & Cyber teams Interested? If you think you're right for this first-line support role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.