Deputy Manager

Didcot

Company Description Title: Deputy Manager

Location: Didcot

Salary: £30k-£34k - experience dependant

Benefits:

20Days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 weeks enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Apprenticeships opportunities for all experience levels

Pension and life insurance

Discounts available on our HAPI app; high street shops, holidays & cinema

Wellbeing hub

Access to employee assistance programme

Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a Deputy Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a DeputyManager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey

Assessing employee performance, recognising potential, and meeting their training needs as appropriate

Support to achieving financial targets agreed with the client within the budget and monitoring the work of the location team

Holding regular team meetings to communicate targets, required standards, company, and client information

Collaboratingand supporting with the location General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities

Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed

Providing prompt and efficient customer service while consistently exceeding expectations

Monitoring customer feedback and producing an action plan based on the results

Ensuring all food is presented and served in line within BaxterStoreys standards, using innovation in the method and style of presentation and food service

Assisting with recruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking apparated step to rectify

Qualifications Previous experience commensurate with role

Passion for food and customer service

You draw satisfaction from managing, training, and supporting a team

Financially astute, you are very analytical and know how to support your manager withbudgets and drive commercial performance

Excellent delegation and influencing skills

Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure

Meticulous organisational abilities; high attention to detail

Concise and effective verbal and written communication

Ability to adapt to challenges and opportunities with a solution-oriented perspective

Excellent strategic thinking and critical reasoning skills

Works according to the BaxterStorey core values

Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you dont meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

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