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iCobus Limited

Manchester / Global

Data Centre Supervisor

Job Description

Data Centre Supervisor

Employment Type - Permanent

Salary: £42,000 – £46,000 per annum

Location: Manchester, UK

Role Overview

We're recruiting on behalf of our global client for a site-based Data Centre Supervisor to oversee daily Moves, Adds & Changes (MAC) activities, Business-as-Usual (BAU) operations, and cabling infrastructure support in a high-availability, 24/7 data centre environment.

Key Responsibilities

  • Supervise MAC and BAU cabling activities, including copper/fibre installations, testing, and decommissioning.
  • Manage shift coverage, daily workload allocation, and engineering resource scheduling.
  • Monitor SLA performance, enforce site safety and quality compliance, and escalated operational risks.
  • Coordinate with internal engineering teams, client stakeholders, and third-party vendors.
  • Assist with incident management, first-line technical support, fault finding, and asset tracking.

Requirements Essential

  • Proven supervisory experience within a Data Centre MAC operational environment.
  • Extensive hands‑on background in copper and fibre structured cabling installation, testing, and fault diagnosis.
  • Strong knowledge of data centre infrastructure, ticketing systems, and formal service delivery workflows.
  • Demonstrated ability to manage third-party vendors and supervise shifts in live, 24/7 environments.

Preferred

  • Relevant industry certifications (e.g., BICSI, CDCTP, CDCMP, ITIL, CompTIA Server+, CCNA).
  • Previous experience within enterprise or corporate banking data centre environments
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