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desktop Support Engineer

London Area, United Kingdom

IT Support

Tech Bar / Walk Up Service / IT Bar

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team.

Responsibilities

Provide quick-fix support by working on a tech bar/ genius bar to troubleshoot issues with traders.

Manage and address electronic tickets efficiently

Communicate effectively with traders, senior stakeholders and vendors

Troubleshoot and configure software and hardware

Qualifications

2+ years' of technical support experience

Must have IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting.

Strong background within financial services

[email protected]

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desktop Support Engineer jobs in London Area, United Kingdom

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