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Made Employment Ltd
Romford
Have you managed large teams of at least 15 people within a busy call centre environment? Can you coach and inspire teams to succeed? If so, then this is the job for you! Our client are looking for a team leader to join their busy contact centre based in Romford. Benefits Attractive annual leave UNCAPPED BONUS Pension Employee Assistance Programme
Job Source: Made Employment LtdStep Ahead Recruitment Ltd
windsor
Job Description Sales Manager – Call Centre - Windsor - Up to £50k plus bonus A small but expanding financial services company based in Windsor is looking for a New Business Team Manager with strong sales management experience, preferably call centre to join them. This is not a cold calling environment, it is all enquiry led. Working in beautif
Job Source: Step Ahead Recruitment LtdTalent Solutions Network
greater manchester
Job Description Position: Call Centre Team Manager Location: Wigan (3 days per week in the office) Salary: £37,000 - 47,0000 The company: This is an opportunity to join a genuine market leader and growing organisation that invests in your personal and career development, health and wellbeing and general happiness at work. The role: This is not
Job Source: Talent Solutions NetworkSearch
Manchester
Contact Centre Team Leader - Call Centre - Salary: £31,000 OTE £35,000 - Monday to Friday - Hybrid (2 days from home) - Manchester M3 We are looking for a Team Leader to join our award winning Customer Service team based in Manchester! You will be responsible for driving performance, coaching and 1-2-1's as well as disciplinaries as well as m
Job Source: SearchCCA Recruitment Group
Kilmarnock
We are seeking a driven and people-focused Team Manager to join our Kilmarnock based client. You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a track record of success in
Job Source: CCA Recruitment GroupAspire Defence Services Ltd
Tidworth
Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As the Call Centre Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers. Your role will involve the adaptation and devel
Job Source: Aspire Defence Services LtdHONOR
reading
Job Description About HONOR HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe
Job Source: HONORPertemps Glasgow
Kilmarnock
Customer Service Agents Pertemps are currently working with an Ayrshire based financial services company, who are looking for Customer Service Agents to join their busy teams. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. If you have a background working withi
Job Source: Pertemps GlasgowEdgware
Are you an experience Call Centre Agent looking for an exciting and new opportunity?
Would you like to work with a friendly and ambitious team?
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands. This role will be based in their Edgware offices on a temporary to permanent basis .
Hours: (40 hours per week across their shifts between opening hours)
Monday – Friday – 8am – 9pm
Saturday – 8am – 7pm
Sunday – 9am – 6pm
Role Responsibilities:
Manage and lead a team of customer service agents, working across multiple campaigns to ensure best in class service
Mentoring team members to upskill their performance and overall career development
Provide regular business updates and internal training when necessary
Support with internal recruitment and hiring to scale the team as the business looks to grow
Report on weekly performance, KPIs and monitor any absence
Requirements:
Previous call centre experience is essential for this position
Ability to work in a fast-paced environment, whilst supporting internal team members in the role
Strong communication skills and the ability to provide excellent customer service to all clients
Able to take ownership of team queries and offer constructive feedback to ensure all KPIs are met
Flexibility with the different shift patterns as per business requirements
If you are interested in this position please apply online or email
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.
Call Centre Team Leader jobs in Edgware
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