Regional General Manager - Operations - North

leicestershire, england, United Kingdom

General Manager

Business Unit: Operations - Sites

Location: Regional (covering sites in Leeds, Midlands, Peterborough)

Contract Type: Permanent

Hours: 37.5

Salary: £60,000.00 - £80,000.00 + Company Car or Allowance + Bonus + Healthcare

Join Flogas Britain - Off-Grid Energy Leaders!

At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change. As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective. Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future.

About the role

• To deliver excellence in business performance across the region, whilst driving customer service improvements, operational efficiency/effectiveness, safety and continuous improvement in everything we do.

• To develop a high-performing regional operations team that operates to the highest possible standard and strives for a ‘right first time’ approach.

• To lead a matrix of operations and support teams to ensure our proposition to our customers within region is the number 1 in the market.

What you will be doing

• Ensuring the safety of colleagues, customers and the wider public by driving HSE compliance, process safety and the Safety Culture in adherence with COMAH regulations where required.

• Leadership and engagement of the regional operations team, including direct management and development of Site Managers.

• Responsible for all customer service matters in region.

• Engagement and partnering with sales colleagues to support profitable volume growth and market development.

• Accountable for operational cost and capital budget expenditure within set targets.

• Leading and developing continuous improvements in efficiency and cost control within the region.

• Successful implementation of safety and operational improvement programmes within region.

• Cylinder metal management within region, including stock allocation and distribution across the Flogas and dealer networks to optimise stock levels and drive sales.

• Ensure effective transport management within the region, including compliance with company and legislative rules in relation to vehicle maintenance and driver management.

About You

We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.

• Experience of multi-site distributed operations

• Proven leadership capability, delivering results through others

• Emotionally intelligent with a capability to build engaged and effective teams

• Proven track record of driving continuous operational improvements and efficiencies

• Track record of delivering change effectively and efficiently

• Strategic but comfortable with a detailed approach where required

• Customer focused with experience of developing operational capability in line with customer service needs.

• Proven experience leading through change and transformation, developing a high-performance culture

• Excellent communication and influencing skills across all levels of an organisation

• High level of IT literacy

• Excellent stakeholder management skills

• Proactive, self-starter

• Comfortable with pace, fluidity and a degree of ambiguity

• Ability to work with a high degree of autonomy – setting strategies and seeing them through to execution

• Leadership behaviours aligned to the organisational values (safety, integrity, partnership, excellence

How we will reward you

Competitive starting salary

Discretionary bonus scheme

Great annual leave package with opportunity to purchase up to 5 days extra leave

Enhanced family friendly package

Death in Service

Contributory pension scheme

Employee Volunteer Day’s to support the communities where you work and live

Learning and development opportunities to develop your skills, knowledge and talent

Access to a fully funded eye test and flu jab

Access and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platform

Access to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail stores

Diversity, Inclusion, and Flexibility:

Flogas Britain are committed to fostering diversity and inclusion across our workforce. We actively encourage applications from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, ethnicity, or any other factor. We strive to build a diverse and supportive culture of respect and fairness for all.

As an inclusive employer, we recognise the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements. We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.

About us

Flogas Britain is one of the largest distributors of off-grid energy in the UK and has over 35 years’ experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas. The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with a number of bolt-on acquisitions have resulted in its market share increasing from 10% to over 30%.

The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.

The recent acquisition of Protech by Flogas Britain further extends the business’ capabilities in this regard to provide innovative and lower carbon solutions into the commercial sector; combining renewable-ready gas combustion with alternative technologies such as heat-pumps, solar power and electric vehicle charging to provide a complete solution to customers and assisting them on their own path to net zero.