Customer Administrator
Leatherhead
This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.
Based in Leatherhead
£25,000, dependant on experience and qualifications
Growing Company
Opportunities for career progression
Job Description:
Meeting and greeting customers in the Front Office
Answering customer quote e-mail enquiries for repair work
Answering general enquiries by phone
Booking in products into the company ticketing system
Processing work to the carbon and restoration teams
Preparing products for return shipping
Moving products to different departments and shipping boxes
Person Specifications:
Excellent spoken and written English communication skills is essential
Experience of office or light industrial work
Love of cycling and or knowledge of the bike trade ideal but not essential
Ability to be articulate and unflustered in front of customers
Sound numeracy and literacy skills
Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email)
Punctuality and attention to detail
Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required
Additional Information:
Based in Leatherhead
£25,000, dependant on experience and qualifications
20 days holiday plus bank holidays
Monday - Friday, 08:30 - 17:00
Pension scheme