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Customer Administrator

Leatherhead

This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.

Based in Leatherhead

£25,000, dependant on experience and qualifications

Growing Company

Opportunities for career progression

Job Description:

Meeting and greeting customers in the Front Office

Answering customer quote e-mail enquiries for repair work

Answering general enquiries by phone

Booking in products into the company ticketing system

Processing work to the carbon and restoration teams

Preparing products for return shipping

Moving products to different departments and shipping boxes

Person Specifications:

Excellent spoken and written English communication skills is essential

Experience of office or light industrial work

Love of cycling and or knowledge of the bike trade ideal but not essential

Ability to be articulate and unflustered in front of customers

Sound numeracy and literacy skills

Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email)

Punctuality and attention to detail

Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required

Additional Information:

Based in Leatherhead

£25,000, dependant on experience and qualifications

20 days holiday plus bank holidays

Monday - Friday, 08:30 - 17:00

Pension scheme

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Customer Administrator jobs in Leatherhead

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