Supervisor

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Role Title - Supervisor Location - Brentwood Relationships Internal: Team / Engineering External: Clients / Suppliers

Main Duties and Responsibilities

The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning of Critical Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL's vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills.

Key Responsibilities

• To represent the hard services team and ensure the successful site support for all engineering requirements.
• Conduct Audits in line with the Integral / JLL processes.
• Manage compliance upkeep along with site logbooks and Concept CAFM System.
• To ensure all Critical Service processes are developed in a common approach and meet client requirements or appropriate Service Level Agreements (SLA), as per the contractual obligations.
• Cover for the TSM when required, for all technical activities, main interface with the site client teams (Development of relationship with the key clients and stakeholders).
• Monitor Planned Preventative Maintenance System & interface with clients to carry out all user requirements & requests, ensuring Building user group meetings are attend and minutes are submitted in time and correctly.
• Plan, control and monitor, by reporting and audit, to review operations and maintenance throughout the building.
• To ensure all Technical Activities are carried out to meet Integral's/ JLLs health and safety and client safety requirements.
• Provide benchmarking of equipment & performance.
• Maintain the Asset Management Plan and monitor criticality and condition of assets.
• Plan and manage major building shutdowns and critical work events.
• Develop & manage the on-site technical team with appropriate skills to meet client requirements.
• As appropriate establish and agree client service level agreements and measuring to ensure compliance and performance to cover business continuity, customer satisfaction and communication.
• Review plant and system performance, highlighting solutions and progressing Continuous Improvement and appropriate benchmarking programmes.
• Provide emergency response, managing on site team and communications.
• Develop and maintain a service team culture and improve of self-delivery / Self Perform Work on smart systems to drive Energy performance.
• Work to support all ESG outputs agreed.
• Manage and support tenant fitouts, including planning, facilitating and recording.
• Attending key stakeholder meetings.
• Ensure that Specialist Service Provider are managed effectively including, worksheets are signed off that quality of work is inspected, and recommendations are swiftly processed.

Experience and Qualifications

• High level of technical awareness within the FM and new building environments to include Power & Distribution – LV, MV, HV, UPS emergency electrical generation, HVAC, cooling.
• Recognised apprenticeship, Degree qualified / HNC Electrical engineering or the equivalent.
• Minimum of 5 years’ experience of engineering services within critical environment/new builds.
• Good managing and Leadership skills.
• Must possess a good understanding of: PPM, RM and CAFM systems BMS and control systems Smart systems.
• Excellent written and verbal communication skills.
• IT literate.
• Sense of humour and can-do attitude.

Location: On-site – Essex, GBR

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY SM.

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