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Rise Technical Recruitment Limited
Newcastle Upon Tyne
Service Engineer Home-Based - Covering Sites Throughout the Newcastle Area £27,000 - £34,000 (OTE £38,000 +) + Premium Overtime (optional) + Door-to-Door + Company Vehicle + Career Progression + OEM Training + No Call-outs + No Weekends Do you have a background in mechanical engineering, servicing or maintenance? Are looking to further develop yo
Job Source: Rise Technical Recruitment LimitedRise Technical Recruitment
Newcastle upon Tyne
Service Engineer Home-Based - Covering Sites Throughout the Newcastle Area £27,000 - £34,000 (OTE £38,000 +) + Premium Overtime (optional) + Door-to-Door + Company Vehicle + Career Progression + OEM Training + No Call-outs + No Weekends Do you have a background in mechanical engineering, servicing or maintenance? Are looking to further develop y
Job Source: Rise Technical RecruitmentPin Point Recruitment
Gateshead
Service Engineer * Depot based in Gateshead * Permanent staff position * Monday to Friday * Salary: £33,000 - £36,000 depending on experience An experienced Field Service Engineer is wanted by a growing servicing company to join their fleet on a permanent basis. You will be responsible for responding to technical issues promptly and maintaini
Job Source: Pin Point RecruitmentOlliver Charles Ltd
Newcastle Upon Tyne
The Role Our Client is looking for a Chiller Field Service Engineer to join their team based in the North East. This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their offices in Tyneside. You will be responsible for the maintenance, service and repair of C
Job Source: Olliver Charles LtdStacatruc
Chester Le Street
Forklift Service Engineer Reports to: Group Operations Service Manager Stockport SK7 5DA Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning? Can we util
Job Source: StacatrucSearchability
Durham
Service Desk Engineer Opportunity for a Service Desk Engineer to join a rapidly growing business in their Durham office. Salary between £23.500-£26,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via / Who we are: We look to bring the most up to date technology to businesses to help them with their goals and achieve
Job Source: SearchabilityComplete Security Recruitment
Tyne and wear, England, United Kingdom
Fire & Security Role: Are you a Fire Service Engineer with knowledge of Gent and Advanced? Paying up to £40k What can you expect as an employee: Well Established Business North East Based Progression Plan Competitive Salary About the role: With over 20 years of experience, we are specialists in the design, installation, integration and mai
Job Source: Complete Security RecruitmentOlliver Charles Ltd
Newcastle upon Tyne
The Role If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Our Client is looking for a Chiller Field Service Engineer to join their team based in the North East. This is a field based role so the successful candidate must be able to commute to customer sites through
Job Source: Olliver Charles LtdChester-le-Street, England, United Kingdom
Job Title : Service Engineer
Location : Chester-Le-Street
Salary : up to £34,000
We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects.
Primary Responsibilities (Service Delivery):
Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care.
Adhering to service level agreements and meeting deadlines.
Collaborating efficiently as part of the service team, often working independently.
Escalating incidents to Senior Engineers when necessary.
Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager.
Creating customer support documentation.
Recording daily timesheets in accordance with company policies.
Traveling to customer sites as needed.
Maintaining a flexible approach to shift work.
Adhering to departmental procedures and ensuring the proper execution of procedural activities and guidance.
Fully complying with all standards related to ISO 9001 and ISO 27001.
What we are looking for:
Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security.
Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare).
Exceptional customer service and communication skills.
Minimum of 2 years of experience in 2nd line helpdesk support, including troubleshooting and problem resolution.
Decent level of expertise in computer hardware assembly and repair.
Intermediate proficiency in installing operating systems, managing general software, addressing virus-infected machines, and implementing malware protection software.
Knowledge of virtualization technologies (VMWare, HyperV).
Familiarity with terminal server environments, preferably RDS.
Understanding of Microsoft Exchange.
Capability to investigate issue and seek resolutions utilising online resources.
Capability to make informed decisions and manage individual workload.
2 years’ experience or more is desirable in 2nd line helpdesk support including troubleshooting and issue resolution.
For more information or to apply, click Apply Now and a member of our team will be in touch.
Service Engineer jobs in Chester-le-Street, England, United Kingdom
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