IT Support Analyst

IT Support Analyst (MSP) - Cambridge (Fully Officed Based) - £27K-£32K - Driver's licence required

Read on if you're looking to join a growing MSP that invests in you…

A friendly, close-knit MSP based near Cambridge are actively looking for an experienced IT Support Analyst to join their growing service desk team. Work is primarily based from their Service Desk, with onsite customer visits required when needed across Cambridgeshire and the surrounding areas.

Key skills required:

Proven experience in a IT support role within an MSP

Proficiency supporting Windows 10/11 desktop environments

Basic networking understanding, including network maintenance and monitoring

Working knowledge of servers and key functions such as Active Directory and GPO

Working knowledge of software deployment and management systems

Working knowledge of Microsoft 365

Full UK driving licence and access to a vehicle

Desirable: firewall configuration, VLANs and subnetting, Intune/Endpoint Manager, Hyper-V/VMware

As a business, they provide a full range of IT solutions and services to SME, Public Sector, and charity clients across Cambridgeshire, East Anglia, and the Southeast. An Enhanced DBS check will be required prior to starting this role.

Here you will be joining a supportive team that has heavily invested in Service Desk automation to streamline daily tasks, giving you more time to focus on building strong customer relationships. There's also the opportunity to join the project team, supporting and implementing large-scale IT and infrastructure projects. With an unrestricted training budget, there's plenty of opportunity to progress and develop your career within a growing company.

With this opportunity, you will achieve:

Starting salary up to £32,000 (DoE)

25 days annual leave (plus Bank Holidays), rising to 28 after 3 years - plus your birthday off

Annual discretionary bonus based on company performance

Company pension, offered after the probationary period

Private medical cover, offered after 1 year's service

Office snacks & drinks regularly provided

Company social events

Unrestricted training budget

Interested? Please click apply or send your updated CV to ...