Start Your Search Here

push notification bell

Would you like to receive notifications about Marketing & Media, IT & Technology jobs in Redditch?

push notification bell

You have blocked notifications

Oops! You have blocked notifications. Click here for more info

You have blocked notifications, please check your browser settings.

push notification bell

You're currently subscribed to job notifications

Want to change your notifications for job alerts?

push notification bell

Subscribe to notifications

You will no longer receive notifications

Job Search

D R Newitt

Redditch / Global

Read more

Job Description

Are you an enthusiastic IT professional with exceptional communication skills looking for your next step in tech support?

On behalf of our client, a leading Fresh Food Manufacturing business based in Worcestershire, we are seeking an outgoing and proactive Junior IT Support Engineer to join their dynamic on-site team.

This is an outstanding opportunity for a customer-focused IT professional to gain hands-on experience across both 1st and 2nd line support, working closely alongside the IT Infrastructure Manager in a fast-paced environment.

The Role

As the primary point of contact for day-to-day technical support across the business, you will play a crucial role in keeping both office and operational manufacturing teams running smoothly.

  • 1st & 2nd Line User Support: Handling everyday technical queries across the whole company—from resolving printer glitches and network connectivity issues to troubleshooting Microsoft 365 and hardware problems.
  • User Onboarding & Setup: Setting up and configuring laptops, PCs, mobile devices, and IT equipment, as well as creating user accounts, managing access, and handling password resets for new starters.
  • Systems & Equipment Maintenance: Assisting with software updates, system patching, IT security tasks, and maintaining accurate IT asset records.
  • Infrastructure & Project Support: Escalating complex technical issues where necessary and assisting the IT Infrastructure Manager with broader IT maintenance, documentation, and key projects.
#J-18808-Ljbffr
Apply Now

Similar Opportunities

View all jobs