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Sales Support Administrator

Halesowen

?This is a fantastic opportunity for somebody who is customer focused and enjoys developing relationships. This would suit you if you are a team player, have a good work ethic but also like to have a laugh along the way! If want to work for a well established and global organisation and you like what you have read so far, then keep reading!Role

£24,000 - £26,000 depending on experience

Monday - Thursday 8.30 am - 5.15 pm Friday 8.30am - 5.00 pm (1 hour lunch)

Holidays 20 days + Bank Holidays & Christmas Shut Down, Company Pension Scheme

Annual company bonus (depending on company performance)

Parking on-site

Responsible for: The role will include accounts that have to be managed to ensure enquiries are received andreturned in a timely manner and within agreed SLAs. Chasing quotations, processing orders andensuring parts are delivered on time and in full.

Providing excellent service to all customers at all times

Management of quotations and pricing

Log each enquiry from key customers.

Create RFQ for each part and send it to approved suppliers.

Receive back prices and create a 'best-cost'

Present and discuss costs before making a quotation to customers

Maintain quote log on a daily basis

Translate orders, once received, by referring back to the quote pack

New part introduction

To manage the introduction of new parts onto computer system in liaison with all departments

Creation of stock code and item description

General enquiries and maintaining customer relationship

Periodically visit, webex or conference calls with customers

Complete customer portals or similar dependent on customer requirements

General Administration including raising credit notes for returned parts and cover for colleagues

About you? Experience in Customer Service, Sales or Account Management

Worked Automotive / Manufacturing capacity

Fantastic communication skills both written and verbal

Not afraid to build customer relationships

Excellent Microsoft Package ability

Full customer service ability

Work with field sales team and obtain data they require

Time-keeping

Excellent attendance track record required

Team player

Interviews taking place ASAP. Apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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Sales Support Administrator jobs in Halesowen

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