Technical Services Engineer

TelefonicaTech ·United Kingdom, Cambridge

Job Description

The Technical Services Engineer is responsible for the day-to-day operational support of the enterprise hosting platforms that underpin critical clinical and business services within a major healthcare environment.

Working as part of the Telefónica TechHosting Team, the engineer will support a large-scale infrastructure estate includingVMware virtualisation,Windows Server platforms,Active Directoryservices and core infrastructure components such asDNS,DHCP, andCertificate Services.

This is a hands-on operational role focused on maintaining service stability, resolving incidents, implementing changes and performing routine maintenance across the hosting environment.

Engineers work across a broad set of infrastructure technologies rather than specialising in a single platform, gaining exposure to virtualisation platforms, Citrix environments, enterprise storage, backup platforms and application hosting services.

The role provides an excellent opportunity for a Technical Services Engineer to develop broad enterprise platform experience while contributing to the evolution of a critical NHS hosting environment.

The role is primarily based on-site at the customer location, with an expectation of at least4 days per week on-site. Occasional travel to Telefónica Tech office locations may also be required for team meetings or business activities.

Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values:Open, Trusted and Bold
Trusted Partners:

• HPE:Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike:part of our NextDefense Cyber Security Portfolio
• Fortinet:Elite VIP Program – one of only 2 in the UK
• AWS:Advanced Solution & Managed Service Provider Program