Supervisor

We're bringing Bewiched Coffee to Hinckley this November - and we're looking for an inspiring Supervisor to help lead our brand-new team.

Heart of England Co-operative Society are opening a brand-new Bewiched Coffee Shop this November. Bewiched is known for vibrant coffee shops, handcrafted drinks, indulgent treats and welcoming spaces at the heart of the community. As Supervisor, you'll help shape the culture, set the standards and support the team from day one. If you love coffee, thrive in a fast-paced environment and enjoy leading people to deliver brilliant customer experiences, this could be the perfect opportunity. Roles are on a permanent part-time basis.

What you'll be doing

As a key member of the leadership team, you'll support the Shop Manager in running the store and ensuring every shift delivers the Bewiched experience.

Lead from the front Oversee day-to-day operations during your shifts

Support, coach and motivate barista colleagues

Set the tone for outstanding customer service and team engagement

Deliver an exceptional coffee shop experience Prepare and serve high-quality coffee, drinks and food

Build strong relationships with customers and the local community

Maintain excellent product knowledge and brand standards

Keep the shop running smoothly Ensure a clean, organised and well-stocked store

Support stock control, ordering and waste management

Ensure policies, procedures and food safety standards are followed

Support business performance Assist the Shop Manager with administration and reporting

Help drive sales and contribute to store profitability

Play an active role in building a positive, high-performing team culture

What we're looking for

We're looking for someone who combines great people skills with a passion for coffee and hospitality. Previous supervisory experience in coffee shop, retail or hospitality is desirable

A passion for delivering exceptional customer service

Strong communication and team leadership skills

Confidence working in a busy, fast-paced environment

Flexibility to work a range of shifts, including weeke...