Credit Controller

Credit Controller

Handforth, Wilmslow £28,000 - £32,000 + Benefits Full Time | Office Based | 5 Days Per Week

This is an excellent opportunity for a proactive and commercially minded finance professional to take ownership of the sales ledger and credit control function within a fast-paced and successful organisation. Working closely with Finance, Sales, Administration and Operational teams, you will play a key role in maintaining healthy cash flow and building strong customer relationships.

The Role

As Credit Controller, you will be responsible for managing customer accounts, ensuring timely collection of outstanding debts, maintaining accurate sales ledger records, and supporting the wider finance function.

Key Responsibilities

Credit Control & Accounts Receivable

• Monitor customer accounts to ensure invoices are paid within agreed terms.
• Proactively chase overdue debt via telephone and email while maintaining positive customer relationships.
• Confirm outstanding balances and investigate payment delays.
• Request and process remittance advice for unallocated payments.
• Maintain accurate customer payment and remittance records.
• Manage invoice and account queries, liaising with customers and internal departments to resolve issues efficiently.
• Set up new customer accounts and support the onboarding process.
• Obtain and maintain appropriate credit limits for new and existing customers.
• Review and monitor customer credit limits through external credit agencies.

Sales Ledger & Invoice Processing

• Raise and process customer invoices accurately.
• Import invoice data into the finance system.
• Upload relevant documentation to customer portals where required.
• Process and release held sales orders.
• Maintain accurate records relating to cash availability and sales transactions.

Banking & Reconciliations

• Reconcile customer payments and banking transactions.
• Complete daily and monthly banking reconciliations.
• Perform reconciliations across multiple currency accounts.

Month-End Duties

• Reconcile sales ledger data and investigate variances.
• Produce and maintain records of credit notes issued.
• Prepare reports relating to customer credit limits and exposure.
• Assist with month-end reporting and finance processes.
• Support the wider finance team with ad hoc duties and continuous improvement initiatives.

About You

We're looking for an organised and driven individual who enjoys building relationships while maintaining strong financial controls.

Essential Skills & Experience

• Previous experience within Credit Control, Accounts Receivable, Sales Ledger, or a similar finance role.
• Experience working within a medium-sized business environment.
• Strong communication and negotiation skills.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Excel and finance systems.
• Ability to manage a busy workload and prioritise effectively.
• Professional and confident telephone manner.
• Strong problem-solving skills and a proactive approach.
• Ability to work independently and collaboratively within a team.

Desirable Experience

• Sage 50 experience.
• Experience using ERP systems.
• Exposure to manufacturing, engineering or distribution environments.
• Understanding of credit insurance and credit limit management.
• AAT qualification or studying towards a professional accounting qualification.

Salary & Benefits

• £28,000 - £32,000 Salary
• Company Pension Scheme
• Statutory Holiday Entitlement
• Stable, growing organisation
• Supportive and collaborative finance team
• Long-term career development opportunities

If you are an experienced Credit Controller looking for a new challenge within a growing business where you can make a real impact, we'd love to hear from you.