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Travel Trade Recruitment Limited
London
Reservations Consultant The post holder will ensure that high levels of service are maintained as they handle calls and emails from agents for holidays all over the world. They will provide a friendly & informative service while booking holidays. Key Responsibilities: Dealing with enquiries and booking holidays to a variety of destinations world
Job Source: Travel Trade Recruitment LimitedThe Savoy
Greater London
Job Description Job Title: Reservations Consultant Department: Reservations Inspired and Supported by: Reservations Manager fixed term contract for maternity cover Your purpose will be: To work with the Reservations Team to help contribute towards promoting and selling of The Savoy bedrooms and facilities. You will be accountable for: Maxi
Job Source: The SavoyTravel Trade Recruitment
London
Reservations Consultant The post holder will ensure that high levels of service are maintained as they handle calls and emails from agents for holidays all over the world. They will provide a friendly & informative service while booking holidays. Key Responsibilities: Dealing with enquiries and booking holidays to a variety of destinations worldwid
Job Source: Travel Trade RecruitmentTen Lifestyle Group
London Area, United Kingdom
Are you… A ‘foodie’ who loves to eat out in the best places? The person your friends always ask where to book for that special occasion? Passionate and always ‘in the know’ about all the new openings and trendy spots? Someone who thrives in a fast-paced but fun working environment? The Role As a Dining Expert you will not only share your passion f
Job Source: Ten Lifestyle GroupMaybourne Hotel Group
South West London
Spa Reservations Sales Consultant (Reservations Agent) Maybourne Hotel Group We are seeking an exceptional Spa Reservations Sales Consultant (Reservations Agent) to join the Maybourne Hotel Group Corporate team. Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills and The Maybourne Riviera f
Job Source: Maybourne Hotel GroupMaybourne Hotel Group
South West London
Spa Reservations Sales Consultant (Reservations Agent) Maybourne Hotel Group We are seeking an exceptional Spa Reservations Sales Consultant (Reservations Agent) to join the Maybourne Hotel Group Corporate team. Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills and The Maybourne Riviera f
Job Source: Maybourne Hotel GroupTen Lifestyle Group
London
Job DescriptionAre you…A ‘foodie’ who loves to eat out in the best places?The person your friends always ask where to book for that special occasion?Passionate and always ‘in the know’ about all the new openings and trendy spots?Someone who thrives in a fast-paced but fun working environment?The RoleAs a Dining Expert you will not only share your p
Job Source: Ten Lifestyle GroupMaybourne Hotel Group
South West London
Rooms Reservations Sales Consultant - French Speaking (Rooms Reservations Agent) Maybourne We are seeking an exceptional Rooms Reservations Sales Consultant - F rench Speaking (Rooms Reservations Agent) to join Maybourne Reservations department. Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The
Job Source: Maybourne Hotel Groupgreater london, england, United Kingdom
Job Title: Reservations Consultant
Department: Reservations
Inspired and Supported by: Reservations Manager
fixed term contract for maternity cover
Your purpose will be:
To work with the Reservations Team to help contribute towards promoting and selling of The Savoy bedrooms and facilities.
You will be accountable for:
Maximising revenue by converting enquiries, recognizing business prospects and opportunities to upsell.
Possessing a thorough knowledge of the hotel and its offers from a product perspective and being able to use the feature and benefit sales technique confidently
Responding to all guest enquiries in an engaging manner whilst using Savoy standards with the aim of converting every enquiry into a booking by delivering efficient and intuitive guest service.
Ensuring all calls, emails and procedures are performed in line with the service standards set by the hotel.
Updating reservations ensuring a flawless arrival and departure experience.
Understanding our targets, forecasts and figures and how your role contributes to the success of the hotel.
Paying exceptional attention to detail by not comprising on quality standards.
Building relationships with both our guests and your fellow colleagues
Being organised and proactive in managing your tasks.
What you will need to do in this role?
1-3 years’ experience in the Hospitality Industry.
Outstanding communication skills, both written & verbal.
A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
Enthusiastic and positive personality with the ability to build trusting relationships with others.
Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.
Applicable job related skills as per Accountable Duties.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
Competitive salary and benefits including pension and life assurance
31 days of holiday including public holidays (increase to 33 days after 5 years)
Cashback scheme for everyday wellbeing/healthcare expenses for all colleagues
Laundry services & dry cleaning for uniform
Colleague restaurant
Colleague gym facility and gym membership discount
Free stay at The Savoy after successful completion of probation
Employee assistance program
Cycle to work scheme
50% discount at our iconic American & Beaufort Bars
50% discount at our world-famous Afternoon Tea
50% discount at our spa and florist
Savoy hotel discount and discount across Accor hotels worldwide
50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
20% at Gordon Ramsay restaurants outside the hotel
Reservations Consultant jobs in greater london, england, United Kingdom
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