Senior Account Executive

Southampton, England, United Kingdom

Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Commercial Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you’re looking for? Then please, read on…

So, what does the role of a Senior Account Executive here involve?

This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone, in writing or via video calls to offer a comprehensive service to existing and potential new clients. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go.

This is an office-based role, at least until probation is passed, following which hybrid working will be offered with 3 days in the office and 2 days at home.

As an Account Executive here, it isn’t only about the “upsell” or the “cross sell”. Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Ardonagh Group.

What you will do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more:

Manage your own client bank and areas of responsibility, so that a positive contribution is made to achieving Company sales forecast, plans, programmes and budgets.

Provide new business quotations for all classes of General Insurance on request, providing relevant advice, information and guidance.

To work closely with the Commercial Manager and the Commercial Director, ensuring a high level of liaison with, and understanding of, their requirements to maximise customer satisfaction.

Develop good communications with all other areas of the business and with customers.

Complete detailed reviews of the insurance requirements of existing and potential new customers and prepare detailed reports in this respect.

Negotiate with Underwriters in placing, amending or renewing clients’ insurance programmes.

Ensure all documentation associated with placing, amending or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate. This will include issuing instructions to Accounts Department for relevant financial transactions to be completed

Assist customers in initial reporting and subsequent negotiation with insurers of a satisfactory settlement of claims.

Provide risk advice/risk management/risk prevention information on both Commercial Motor and Non-Motor risks to customers, in conjunction with Underwriters as appropriate.

What experience do our Account and Development Executives need?

It’s essential that you have experience gained from within the Insurance Industry ideally in a commercial lines broking role as you will be offering a complete commercial lines experience to new and existing customers. You will need to have knowledge of the law of agency, the Data Protection Act, credit management procedures, FCA Regulations for dealing with retail customers and money laundering legislation.

The rest is all about you as a person;

Most important is your ability to bring your best self to work every day to give our clients the best possible experience.

Next, we need you to be proactive, analytical, use your initiative and show us your entrepreneurial spirit to identify opportunities to retain and grow our business.

An enthusiastic team player, support others, build trust and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.

Be able to challenge difficult tasks/situations and have a practical, forward-thinking outlook.

Engage active listening skills, be willing to learn and recognise when to ask for support or guidance.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 28 days plus bank holidays

Opportunity to progress your career across the entire Ardonagh family

Gain professional CII or ACII qualifications to enhance your knowledge and career prospects

Pension scheme for when you feel it’s time to retire

24-hour support for you and your families physical and mental wellbeing

1 days paid volunteering day to give back to our communities

Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community

The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

Finch is part of Ethos Broking, a collection of Brokers that sit within Ardonagh Advisory and are part of The Ardonagh Group which spans the breadth of the insurance sector, powered by our more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers bring huge opportunity. Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

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