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Receptionist & Assistant Property Manager

To act as the front-of-house receptionist for the office and provide administrative support to the Senior Property Managers in managing their block management portfolio within JMW Barnard Management Ltd.

Main Roles and Responsibilities as Receptionist

• To act as receptionist for the office.
• To manage a busy switchboard, resolving, screening and directing incoming calls as required.
• To arrange and distribute incoming post, scanning and forwarding correspondence by email as necessary.
• To safely and securely take full responsibility for the administration of the key system, managing the secure use of keys by contractors.
• To be responsible for the off-site archive system, calling up and returning files as required. To keep the archive record up to date and arrange for boxes to be sent to archive as required.
• To deal with the franking machine and ensure outgoing post/mail is dealt with and posted on a daily basis.
• To perform all other necessary secretarial and administrative duties as the office demands, including purchasing office stationery and sundries (milk, tea bags, coffee, toiletries etc.) and ensuring communal areas are kept tidy.
• To prepare meeting rooms and refreshments as required.

Main Roles and Responsibilities in Property Management Support

• To provide efficient and prompt administrative support to the Senior Property Managers and Director as required.
• To deal with lessees' enquiries and correspondence/emails.
• To arrange emergency responses and generally arrange repairs and deploy contractors as required.
• To obtain estimates for repairs, maintenance and service contracts.
• To assist with Section 20 procedures as directed.
• To assist in ensuring that health and safety requirements for blocks are met and managed in a professional and timely manner.
• To ensure that residents' and clients' enquiries are dealt with in a timely and efficient manner.
• To ensure that lessees and clients are dealt with politely and efficiently in a friendly and professional manner.
• To perform all other necessary secretarial and administrative duties as required by the Property Managers.
• To assist generally with other reasonable office and administrative duties as requested.