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Pure Resourcing Limited
London
Customer Success Manager - London Hybrid working - 2/3 Days per week in London Are you passionate about building and nurturing relationships with mortgage intermediaries, lenders, and agents? Do you thrive on providing exceptional service and support to clients, including meeting them face-to-face at their offices? Our client is leading the digital
Job Source: Pure Resourcing LimitedAmbition Europe Limited
London
I am looking for a Customer Success Manager to join a dynamic legal tech startup, where you will be pivotal in ensuring top 100 law firms remain satisfied and engaged with their platforms. Your role will involve utilising your exceptional presentation skills, strong interpersonal capabilities, and dedication to delivering outstanding client experi
Job Source: Ambition Europe LimitedFourPointZero Recruitment Ltd
London
Customer Success Manager – Mixed Reality Projects Are you an experienced Customer Success Manager with a genuine passion for driving customer engagement? We're working with a globally recognised company, looking for a skilled Customer Success Manager to increase the usage of their innovative Mixed Reality solutions for their global client base. Com
Job Source: FourPointZero Recruitment LtdTiro Select
greater london, england, United Kingdom
£40,000 + £12,000 Bonus + Bens - Hybrid role I'm hiring a Customer Success Manager (renewals) on behalf of a London based ground breaking technology business that is revolutionizing the way enterprises build their applications . My client is an established global market leader in data technology, trusted by thousands of companies such
Job Source: Tiro SelectTalented Recruitment Group
London Area, United Kingdom
Are you a Customer Success Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as i
Job Source: Talented Recruitment GroupSpotlight
London Area, United Kingdom
Spotlight, a leading casting agency, are looking for an engaging and passionate Customer Success Manager to join them on a temporary basis. You will be the voice for Casting Agents to ensure casting agents are getting the best experience/usage out of the Spotlight Platform. Key responsibilities To champion the use of Spotlight by casting directors
Job Source: SpotlightBuilder.ai
London Area, United Kingdom
About Builder We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. Builder.ai was voted as one of
Job Source: Builder.aiSocial Value Portal
London,LONDON
Social Value Portal is hiring a Customer Success Manager to lead our dynamic team and drive social value for UK communities. Enjoy a lucrative commission incentive, flexible hybrid working from London or Manchester, 25 days holiday + your birthday off (increasing after 3 years), an annual learning budget, extended parental leave, and more! Check ou
Job Source: Social Value PortalLondon
CUSTOMER SUCCESS MANAGER A rapidly growing tech start-up which is aiming to make it easy to reach and connect support professionals to help employees is looking for a Customer Success Manager! You will be instrumental in a growing organisation, supporting and onboarding new suppliers being responsible for obtaining all relevant information, documentation and completing the vetting process. You will support clients with basic queries and provide excellent customer service. You will be the main point of contact for all communication with current clients ensure they are utilising the service and getting the most out of the product. You will be integral in the fostering of relationships and ensure profitability. CUSTOMER SUCCESS MANAGER ROLE: Managing the end to end relationship with our existing clients
Create, adapt and optimise all Customer Success processes
Fully own and report on all Customer Success KPIs across all channels (CSAT, SLAs, first time resolution rate)
Work with engineering to help shape the product offering in response to our customers' needs and strategic plans
Working with clients to ensure the retention and growth of customer accounts with regular account reviews (usage, adoption, budget)
Coordinate with the marketing team and deliver B2B marketing campaigns
Working with product to produce client reports
Identifying and assisting the development of new product features
Manage all operations tools i.e. intercom vendor management
Outreach and onboarding of new clients, helping with sales pitches i.e. conducting demos and walk-throughs of the app and our services to clients
Managing the day to day employee queries via Intercom and Aircall
Working closely with the vetting team to ensure we have top quality supply in place to service our clients (location, skills, availability)
CUSTOMER SUCCESS MANAGER ESSENTIALS: Minimum of 2 years of Account Management, Customer Success, or projects experience in a similar field
Experience in pitching and presenting to clients
Team player who sees the importance of proactivity and collaborative
Problem solving ability and a customer focused mindset
Passionate about start ups and the agile nature of it
SALES DEVELOPMENT COORDINATOR BENEFITS: Remote working
25 + 8 bank holidays
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Email Alert for Customer Success Manager jobs in London
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