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Dawsongroup plc
Nottingham
Dawsongroup TCS offers temperature control solutions for businesses across a range of industry sectors. We have 30 years experience working with the Food and Drink, Pharmaceutical, Logistics, R&D and Environmental industries; providing each with solutions that improve their processes, efficiency, and productivity. Position Overview: The Customer S
Job Source: Dawsongroup plcCCR Recruitment Group
Nottingham
Customer Service Advisor Location: Nottingham Salary: £23,000 (Plus excellent bonus and benefit package) Monday - Thursday between 8:00am - 8:00pm Friday 8:00am - 6:00pm (*40 hours a week*) (some flexibility is needed) Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can
Job Source: CCR Recruitment GroupTURNERFOX RECRUITMENT
Mansfield
Customer Service Advisor - Temporary ProjectStart date 30th April for 8 weeks Mon - Fri 8:30am-5pmMansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting onl
Job Source: TURNERFOX RECRUITMENTAstute Recruitment
Nottingham
Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Duties Include: * Improving customer service exp
Job Source: Astute RecruitmentMacildowie Recruitment and Retention
Loughborough
Temporary Customer Service Administrator / Loughborough / £11.00 per hour Do you have a passion for customer service? Are you immediately available? Or are you looking for a new career venture? Then look no further because this role is the role for you! This role is looking for the successful candidate to start immediately on a temp basis! Role Det
Job Source: Macildowie Recruitment and RetentionBUZZ Bingo
Nottingham
Are you passionate, customer-focused professional with exceptional comminucation skills? We’are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub. You will have a great positive attitude, friendly tone and approachable personality to join ou
Job Source: BUZZ BingoUnipart Logistics
Alfreton
Location: Alfreton (DE55 4QJ) Contract type: Full time Hours: 37.5 hours per week, Monday to Friday Salary: £24,322 per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this
Job Source: Unipart LogisticsFuture Prospects Group Ltd
Newark on Trent
Customer Service Representative / Technical Sales Account Manager Newark, Full Time , Permanent £45,000-£60,000 Our global client, based in Newark, Nottinghamshire are looking to recruit a Technical Sales Account Manager on a full time, permanent basis. This position leads the end-to-end development of high-value accounts, as well as the share gain
Job Source: Future Prospects Group LtdNottingham
Customer Service Administrator
Nottingham
A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team.
Package
£22-24,000
Main Responsibilities
Deal directly with customers either by telephone, electronically or via a customer portal and to provide ‘best in class’ service Interact with both external and internal customers in a timely and effective way to provide the best in business customer service.
To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
Provide accurate and timely updates on customer portals
Review Customer Service levels and raise poor service performance levels to Management.
Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction.
Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works.
Chase reports, updates, etc. from subcontract labour.
Maintain/ update quote log & service order log (daily) Senior.
Ensure month end invoicing closed off and deadlines are adhered to.
Raise credits notes for Senior sign off.
Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries.
Sales enquiries are processed and quote requests from the portal are added as an enquiry.
Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW.
Knowledge and Responsibilities
GCSE Math’s/English C or above
Knowledge of customer service principles and practices.
IT skills, including Microsoft packages and email. Knowledge of administrative procedures.
Accuracy at record keeping.
Ability to priorities your own workload.
Numeric, oral and written language applications.
Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers.
Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well.
If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
Customer Service jobs in Nottingham
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