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Tailor Made Technologies
Fareham
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who wants to come join an outgoing service desk and help support the more junior
Job Source: Tailor Made TechnologiesSpectrum IT Recruitment
United Kingdom
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system sec
Job Source: Spectrum IT RecruitmentEngineering
Southampton
Your new company Our client is based on the outskirts of Southampton and are looking for two 3rd Line Network Specialists to join their team on an interim basis. Your new role You will be working as part of a larger team who provide critical infrastructure services across the client site who predominantly use HPE Aruba network technology and FortiN
Job Source: EngineeringHays
hampshire, england, United Kingdom
Your new company Our client is based on the outskirts of Southampton and are looking for two 3rd Line Network Specialists to join their team on an interim basis. Your new role You will be working as part of a larger team who provide critical infrastructure services across the client site who predominantly use HPE Aruba network technology and FortiN
Job Source: HaysMexa Solutions LTD
Havant
What’s holding you and your career back? Would it be great if a company wanted you to progress and gave you that platform to learn & develop? You’ll be an integral part of the team, there to make a difference. Supporting a growing company. IT Support Engineer£28,000 - £33,000 basicHavant - 50% hybrid working Your Challenge Working as part of a smal
Job Source: Mexa Solutions LTDExperis
Winchester
Role: Incident Analyst Location: Hursley 5 days per week Working hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pm Salary: £38,000 per annum Length: 12 months Candidates must hold Active SC Clearance. To handle incoming technical support incidents requests and changes.Management of personal call queue ensuring calls are closed in a
Job Source: ExperisFusion People Ltd
United Kingdom
3rd Line Engineer (Network) Fully remote: Data centre in Havant, Hampshire Salary: £40,000 - £50,000 + company benefits Our client is looking for a technical 3rd line network engineer to join their team. This will be a fully remote role and the ideal candidate will have experience in the below: Network, Switches and Firewall install, configuration
Job Source: Fusion People LtdMexa Solutions LTD
Fareham
But I’m a really good 2nd line engineer - can’t I try and fix these 3rd line issues? But I want to progress! What you need is a company willing…. No, urging! … you to do more, learn more, and to progress your career. This Whiteley based IT Service Provider has proven experience in developing its staff, paying for and giving time to staff to complet
Job Source: Mexa Solutions LTDSouthampton
Job Title: 3rd Line Data Engineering Specialist (Active SC)
Location: Sopwith Way, Swanwick, Southampton
Working Model: on-site
Duration: TBC
Inside IR35 via Umbrella: Paystream, Advance, Giant
Active SC Clearance required**
Responsibilities:
Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio.
Deal with customer requests in line with Service definitions and SLA's.
To escalate and manage incidents and requests to vendors in a timely fashion.
Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process.
Collaborate with all BT business units to bring about timely resolution of technical issues.
Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams.
Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager.
Development of training, tools and processes to ensure teams increase and develop technical capability.
Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours.
Perform a SME role for designated clients and technologies.
Respon...
3rd Line Data Engineering Specialist (Active SC) jobs in Southampton
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