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Frossell Recruitment Ltd
Lutterworth
Location: Lutterworth Salary: £26,500 Are you a talented individual that understands what excellent Customer Service looks like? Would you like to work for a company that values their employees, provides personal development and significant career progression? Our client has recently won a number of prestigious accounts and are now looking to rec
Job Source: Frossell Recruitment LtdPareto
Northampton
Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and solving challenges for construction customer service teams, they have big future plans. As part of those plans, our client are growing their team and are now looking for enthusia
Job Source: ParetoFrossell Recruitment Ltd
Lutterworth
Location: Lutterworth Salary: £26,500 Are you a talented individual that understands what excellent Customer Service looks like? Would you like to work for a company that values their employees, provides personal development and significant career progression? Our client has recently won a number of prestigious accounts and are now looking to r
Job Source: Frossell Recruitment LtdGlue Resourcing
Coventry
Job DescriptionThe Role: Customer Service ExecutiveLocation: CoventrySalary: £30,000 per annumStatus: PermanentHours: Monday to Friday 0800-1700Your Mission: The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience. Maximisi
Job Source: Glue ResourcingJames Recruitment
Nuneaton
Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil
Job Source: James RecruitmentBRELLIS RECRUITMENT LIMITED
Coventry
Customer Service Executive . £27,000 - £30,000 per annum, depending on skills experience. 33 days holiday, plus bonus. Working 08:30 to 17:00, Monday to Friday. About the Customer Service Executive Role: As a Customer Service Executive, you will play a pivotal role in managing business-to-business (B2B) key accounts and end-to-end (A to Z) customer
Job Source: BRELLIS RECRUITMENT LIMITEDWallace Hind Selection
Northampton
Great Customer Service is spinning plates and keeping everyone happy. It's a core skill that some describe "a calling". As a business, we champion our customer service team as you are the first point of contact for our clients. Based in Northampton we are looking for a tenacious, driven character to join a valued team. BASIC SALARY: £30,000 -
Job Source: Wallace Hind SelectionGlue Resourcing
coventry, england, United Kingdom
The Role: Customer Service Executive Location: Coventry Salary: £30,000 per annum Status: Permanent Hours: Monday to Friday 0800-1700 Your Mission: The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience. Maximising r
Job Source: Glue ResourcingLutterworth
Location: Lutterworth Salary: £26,500 Are you a talented individual that understands what excellent Customer Service looks like?Would you like to work for a company that values their employees, provides personal development and significant career progression?Our client has recently won a number of prestigious accounts and are now looking to recruit a Customer Success Executive to join their highly successful team. This is an award-winning company that offers excellent training and flexible working.You will be reporting to the Customer Success Manager, the Customer Success Executive primary role is to provide world-class service to their customers by supporting them to achieve maximum results in utilising our client’s technology platform. A great opportunity for someone who is looking to progress their career in Recruitment and Logistics.
You will need to have:
Excellent communication skills, both verbal and written with the ability to listen and interrogate customers to ensure full understanding of their requirements
Love to talk and be excellent at building relationships with people over the phone and face to face
Be able to multi-task and have experience of dealing with a workload that fluctuates throughout the week
Have experience of MS Office and be 'techsavvy’
Have a head for numbers and the ability to understand what the data is telling you.
Managing client relationships
Experience working within the recruitment industry or logistics is advantageous but not essential
Drivers licence and own car
Responsibilities
Committed to achieving the right outcomes for your customers, ensuring all key performance targets are met and working with Business Managers to achieve the customer’s commercial targets
Understand customer’s requirements in depth and share this knowledge with the supply chain, to ensure the right quality of candidate is put forward
Ensure that the details of your customer’s vacancies are up to date with the correct levels of detail to attract the right candidates
Ensure timesheets are submitted and approved without queries each week
Attend weekly and monthly customer meetings, providing operational overviews of service delivery performance
Provide training support to customers, to ensure they are using the technology effectively and efficiently
Answer customer queries via phone, email and live chat in a timely manner
Committed to providing world-class service to your customers, achieving the highest scores in customer satisfaction measures and following up on feedback where necessary
Benefits: Opportunities to progress with a clear career path, Company laptop and mobile phone provided, 25 days annual leave (plus Bank Holidays) Online discounts platform for major retailers via Sodexo, Cycle 2 Work Scheme, Discount Gym Membership, Air-conditioned offices, break out room with pool table, Free onsite parking, A strong sense of belonging and a great culture in a work-focused environment
Customer Success Executive jobs in Lutterworth
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