Customer Support Administrator
Lutterworth
Monday to Friday 9.00am to 5.30pm 40 hours per week Permanent£24,430
** Own transport is needed due to the location, there is no public transport routes**
Our client is a global leader in providing automotive products and services, offering a comprehensive range to the automotive industry.
Role Overview:
As a customer support administrator, you will play a key role in delivering outstanding service to the growing portfolio of clients.
You will be responsible for dealing with general customer enquiries, resolving issues and supporting the account coordinators with any administration tasks.
The key responsibilities:
Ensure all data input of vehicle documents is completed with accuracy
Efficient and accurate filing of vehicle documents
Process post, ensuring documents are posted to the correct customers on time
Be a point of contact for customers and develop and maintain excellent relationships with vendors
Minimum requirements:
Experience working within rigid regulations and procedures
Strong administration skills
IT competent - Microsoft Office, Outlook, Word and Excel
High attention to detail
Proactive and flexible
Strong time management
Able to work in a high pressured, fast-paced environment
Interested?
Please apply below.
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