Operations Manager

Operations Manager Social Housing / Regeneration

North West

£75,000 £90,000 + Package

The Opportunity

We are working with a growing and ambitious contractor operating across the North West social housing sector, delivering regeneration, planned investment, retrofit and decarbonisation programmes.

This is an opportunity to join a business at an exciting stage of its growth and take a key operational leadership role helping to turn secured work into well-mobilised, well-managed and profitable contracts.

We are looking for an Operations Manager who is as strong with people as they are with contracts.

Working closely with the senior leadership team, Commercial team and Contracts Managers, you will provide the structure, leadership and operational support needed to successfully mobilise new contracts and ensure existing programmes are delivering against their commitments.

The Role

You will take responsibility for a portfolio of contracts across the North West, with a focus on:

Leading and developing Contracts Managers and operational teams

Taking new contracts from award through mobilisation into successful delivery

Making sure the right people, processes, supply chain and resources are in place from day one

Driving operational performance across multiple contracts

Working closely with Commercial colleagues to ensure contracts are financially controlled and profitable

Monitoring programme, productivity, KPIs, quality and customer performance

Identifying problems early and working with teams to put solutions in place

Building strong, collaborative relationships with housing association and local authority clients

Developing teams, creating accountability and giving people the support they need to perform

Supporting continued growth while ensuring operational standards aren't compromised

About You

We want an operational leader who understands people.

You will know how to get the best from Contracts Managers and their teams, how to challenge constructively, how to bring structure when a contract needs it and how to create a culture where people take ownership.

You are likely to have:

Senior operational experience within social housing, p...