Assistant Centre Manager

Assistant Centre ManagerLondonGenerous Salary Plus BenefitsAs an Assistant Centre Manager, you will support the day-to-day running of our centres. This role is ideal for someone looking to develop their commercial, operational, and leadership skills, while delivering a great customer experience and supporting centre performance.You will work closely with the Centre Manager, deputising where required, and playing a key role in customer service, sales support, and community engagement.What Youll Be DoingCustomer Service & Front of HouseAct as a key point of contact, maintaining a visible presence within the centre.Deliver excellent customer service and manage queries or complaints effectively.Build strong relationships with customers, understanding their needs.Sales & Commercial SupportSupport viewings and promote available space and services.Help drive occupancy and revenue through proactive engagement.Develop knowledge of local competitors and market activity.Community & EngagementSupport a strong customer community through events and engagement.Promote the centre and customer activity internally and externally.Operations & Centre ManagementDeputise for the Centre Manager when required.Work with FM to maintain high standards across the centre.Support H&S compliance and customer move-in/out processes.Finance & PerformanceSupport delivery of rent roll, occupancy, and budget targets.Assist with arrears and identifying cost efficiencies.What Were Looking ForEssential Skills & ExperienceStrong customer-facing experience with excellent relationship-building skills.Confident communication (verbal and written).Good IT skills and ability to learn new systems.Organised with the ability to manage multiple priorities.Personal AttributesProactive, self-motivated, and commercially aware.A collaborative team player with a positive approach.Confident, professional, and comfortable taking initiative.This role requires you to be on site 5 days a week.You must be authorised to work in the UK to be considered for this position.JBRP1_UKTJ