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Customer Service Advisor

Birkenhead

We are looking for a highly motivated  Customer Service Advisor  to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our  Customer Service Advisor  you will provide  property management  and  tenancy administration  support services to branches, landlords and tenants. What’s in it for you? £22,400  (depending on experience, plus an additional  £1,000  once qualified)

Support  in training towards  ARLA  –  NFOPP qualifications

Industry leading  training and development

Demonstrable  career  ladder

Opportunities for  progression

Collaborative ,  rewarding  and  fun  environment

Team  incentives

Understanding of  operations  within an estate agency business

Key responsibilities of a  Customer Service Advisor: The main purpose of your role is to provide a  property management  and  tenancy administration support  service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful  Customer Service Advisor: Outstanding  Customer Service  skills

Solid  administration  skills

Resilient ,  positive ,  numerate  and  detail oriented

Organised  and able to  prioritise  workload in a faced paced environment

Excellent verbal and written  communication  skills

IT literate  (MS Office, internet, email systems)

Additional Benefits: Company events

Company pension

Employee discount

Life insurance

Referral programme

Sick pay

Wellness programme

Our existing  Customer Service Advisor  team comes from a diverse range of backgrounds including  Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman)  – one of the largest and most successful  estate agency  and  property service  providers in the country – Connells offers a range of services including  residential sales ,  lettings  and  mortgages . It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of  customer service .CC00362

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Customer Service Advisor jobs in Birkenhead

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