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Reed
Barnet
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedReed
Redhill
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS. Ensuring issues are resolved efficiently and satisfactorily. Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic
Job Source: ReedReed
Redhill
We’re seeking passionate individuals to become Customer Service Advisors at a leading insurance company in Redhill! As a Customer Service Advisor, you’ll play a crucial role in assisting policyholders with their claims. Your problem-solving skills will be essential in finding solutions that prioritise customer needs. This is a 6-month fixed term co
Job Source: ReedReed Talent Solutions
Redhill
Reed Talent Solutions are working with Axa Partners on the search for Customer Service Advisors based in Redhill, Surrey. This is a great opportunity to join a market leading insurance provider to support with inbound customer claims. This is an exciting short term role for candidates who are looking for their next interim, hybrid role. We ar
Job Source: Reed Talent SolutionsReed
Potters Bar
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedReed
London
An opportunity to join the CONNECT Support Team (CST) is now available as we start to prepare for the implementation of the CONNECT Investigation and Intelligence modules in 2024. Work as part of a team to help problem solve issues affecting users. Be part of one of the biggest IT projects globally . Make a difference and play a pivotal role in the
Job Source: ReedSKILLFRAME
West Molesey
Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiplie calls efficiently. You will be able to work in a fast paced environment within a ve
Job Source: SKILLFRAMEJames Frank Associates
Sevenoaks
Our client, a well-established and hugely-successful business who are leaders within their industry is seeking a Customer Service Advisor to join their team on a permanent basis. This is a great opportunity for someone seeking their first office-based job as a Customer Service Adviser, either after Education or working in Hospitality or Retail, whe
Job Source: James Frank AssociatesLondon
Customer Service Advisor
Location: Romford
Salary: £23,000 (Plus excellent bonus and benefit package)
Monday - Thursday between 8:00am - 8:00pm Friday 8:00am - 6:00pm (*40 hours a week*) (some flexibility is needed)
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company. This is a key customer facing role predominantly telephony based helping to assist our client’s clients’ and their customers find the right solution to their queries.
Daily Duties:
Answer incoming calls from our clients’ customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients’ criteria.
Answer incoming call to assist our field agents in dealing with our clients’ customers.
Assist our clients’ customers with their general queries.
Make outbound calls to our client’s customers to attempt to establish contact.
Update the relevant CRM systems with the information relating to your calls from general updates, details on the resolution gained and other data such as meter reads and vulnerability information.
Liaise directly with our clients to establish the correct resolutions for their customers.
Manage calls within the company agreed quality framework
Drive own performance to achieve required
Customer Service Advisor jobs in London
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