Facilities Coordinator

Facilities Coordinator

Salary: £28,000–£34,000 per annum

Location: Bristol - Hybrid Working

Employment Type: Full-Time

About the Role

We are recruiting on behalf of a leading specialist cleaning company for a Facilities Coordinator to support the day-to-day administration and coordination of a key client contract.

Working closely with the Operations Supervisor, cleaning teams and client, you will be responsible for coordinating scheduled works, managing work orders, maintaining compliance records and ensuring all required documentation is completed accurately and on time.

This is an important support role within the contract team, helping ensure the service is delivered efficiently and in line with agreed KPIs, SLAs and client requirements.

Key Responsibilities

Coordinate and book cleaning works across the contract

Liaise with the client, site contacts, supervisors and cleaning teams

Manage and update work orders from instruction through to completion

Raise and manage Purchase Orders (POs) where required

Ensure teams have the correct information and documentation to complete works

Monitor outstanding and upcoming works and follow up where required

Collect and review completion reports, photographs and supporting documentation

Maintain accurate contract records and administrative systems

Monitor compliance documentation, training and site requirements

Support the Operations Supervisor with KPI and SLA reporting

Assist with client reporting, audits and general contract administration

Ensure completed works have the correct documentation and are ready for invoicing

Escalate operational, staffing or client issues to the Operations Supervisor

Candidate Experience

The ideal candidate will have previous experience in a Facilities Management environment, with cleaning sector experience strongly preferred.

You should ideally have experience in:

Contract, operations or facilities coordination

Coordinating cleaning or FM services

Managing work orders and job schedules

Working with Purchase Orders (POs)

Maintaining compliance and contract documentation

Liaising with clients and operational teams

Monitoring KPIs and SLAs

Using Microsoft Office, Excel and job management systems

Experience supporting a single FM or cleaning contract is advantageous, particularly within a commercial, industrial ...