Insurance Partner - Sales and Service
Hilsea
£ 22308/annum
Are you an animal lover looking for an exciting opportunity in customer service? located in Lakeside, Portsmouth, we are expanding rapidly and seeking dedicated individuals with a positive attitude and a knack for customer service to join our friendly team!
Customer Service Agent - Entry Level
Starting salary: £22,308
Location: Lakeside, North Harbour, Portsmouth
Start Date: 17th June 2024
About the role
We are looking for people with a passion for animals to join our dynamic Customer Service Team at our Portsmouth Lakeside office. If you are searching for a new challenge, looking to kickstart your career in an office environment, or simply love interacting with customers and hearing about their pets, we want to hear from you.
Role responsibilities
Answering customer calls and queries
Manage the customer through the lifecycle of their insurance policy
Dealing with customer renewals and new business calls
Have an energetic approach and build rapport with customers
Contacting and dealing with customers via telephone and email
General admin
Liaising with veterinary practices, breeders and policyholders
Collating and posting of documents
About you
Previous customer service experience - retail and hospitality experience is also welcome
Happy dealing with customers via the telephone
Hard working and personable
Benefits:
· Collaborative and fast-paced work environment
· Competitive sa...