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Reed
Chessington
Customer Service Administrator Full time, Office based, Epsom Surrey £24,000 - £26,000 Do you have experience in Sales Administration, and Customer Service? and looking for you next role? My client based in the centre of Epsom is looking for a new team member to join their busy, dynamic team. Experience required for this role: • Proven customer se
Job Source: ReedSmart 10 ltd
Watford
Job Title: Customer Service Administrator Salary: £12-£13 per hour Location: Watford Hours: Monday to Friday 9.00 am - 5:30 pm Contract: Temporary to permanent THE COMPANY An exciting job opportunity has arisen for an experienced office administrator to join a growing SME company based in Watford. RESPONSIBILITIES ·Responding to email and tel
Job Source: Smart 10 ltdKelly Services
Dartford
Customer Service Administrator / Dartford / c£24000 per annum As a Customer Service Representative, you will play a crucial role in ensuring the smooth operation of our customer service department. Your responsibilities will include processing orders, preparing documentation for dispatch, invoicing customers, and liaising with couriers. Addition
Job Source: Kelly ServicesReed
Leatherhead
Title: Temporary Customer Service Administrator Location: Leatherhead Hourly Rate: £13.00 - £15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent communication
Job Source: ReedReed
Esher
Customer Service Administrator Full time, Office based, Epsom Surrey £24,000 - £26,000 Do you have experience in Sales Administration, and Customer Service? and looking for you next role? My client based in the centre of Epsom is looking for a new team member to join their busy, dynamic team. Experience required for this role: • Proven customer se
Job Source: ReedReed
Redhill
Hybrid role with the option to work 3 days in the office and 2 days from home. This is an administrative based role - not call centre and not a high volume of phone work. Varied duties to include ensuring all orders are received and created accurately, organising special deliveries and couriers, raising purchase orders and receipt stock as necessa
Job Source: ReedKenneth Brian Associates Limited
Epsom
Customer Service Administrator - Epsom Kenneth Brian are recruiting exclusively for an exciting opportunity as a Customer Service Administrator for our client in Epsom, who has a lively and buzzy office! You will be responsible for always providing great customer service while also having a high attention to detail for administration integrating i
Job Source: Kenneth Brian Associates LimitedReed
Banstead
Title: Temporary Customer Service Administrator Location: Banstead Hourly Rate: £13.00 - £15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent communication an
Job Source: ReedUnited Kingdom
Your role will be a hybrid position consisting of face-to-face service, supporting customers with their visa and citizenship applications.
You will also be expected to answer incoming calls from customers who want book appointment and additional services with some outbound calling, respond to customer queries, troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications.
Client Details
You will be working with a 3rd party government operation in the heart of Belfast, offering different services to assist customers with there applications. The company is UK wide with offices in all major cities.
Description
Capture and digitise information as part of a process.
Act as a first point of contact for customers.
Manage customer expectations, interact and display professionalism at all times.
Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.
Manage challenging situations displaying professionalism at all times Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.
Answer incoming and making outbound calls.
Management and resolve customer queries.
Booking appointments & additional services for customers
Support line management on any additional admin when required.
Document all call information according to standard operating procedures.
Profile
As the right candidate, you will have:
Excellent communication and interpersonal skills
The ability to develop and maintain good working relationships with colleagues.
Basic IT skills, as appropriate systems training will be provided.
Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
Excellent organisational skills with great attention to detail
The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.
The ability to understand and apply corporate policies and procedures consistently.
Job Offer
Salary of £12 ph
Hybrid Working
Training & Development
Customer Service Administrator jobs in United Kingdom
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