ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Concept
Berkshire
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV Sales Manager Berkshire/London Salary circa £40,000+Bonus Package e A Growing Audio / Visual Company due to the continued success and growth of the business are seeking to recruit an AV Sales Manager.The ideal candidate is someone with indepth industry knowledge looki
Job Source: ConceptErnest Gordon Recruitment Limited
United Kingdom
AV Field Service Engineer£25,000 - £31,000 (OTE £40,000-£50,000) + Travel Abroad + Progression + Training + Company Vehicle/Fuel Card.HertfordshireAre you a Field Service Engineer or similar with a hardware repair background, looking to join Europe's 2nd largest digital screen provider, who can offer training, unlimited overtime to significantly bo
Job Source: Ernest Gordon Recruitment LimitedErnest Gordon Recruitment Limited
Hertfordshire
AV Field Service Engineer £25,000 - £31,000 (OTE £40,000-£50,000) + Travel Abroad + Progression + Training + Company Vehicle/Fuel Card. Hertfordshire Are you a Field Service Engineer or similar with a hardware repair background, looking to join Europe's 2nd largest digital screen provider, who can offer training, unlimited overtime to significan
Job Source: Ernest Gordon Recruitment LimitedConcept
Reading
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Engineering Manager Berkshire salary range circa £50.000 One of the UK's leading Audio/Visual Company;s with over 25 years experience in assisting its customers in adding impact to areas of their business communications with audiovisual (AV) equipment and services. Due to
Job Source: ConceptConcept
Reading
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV Head of Engineers Manager Reading salary up to £50.000 One of the UK's leading Audio/Visual Company's with over 25 years experience in assisting its customers in adding impact to areas of their business communications with audiovisual (AV) equipment and services. Due t
Job Source: ConceptConcept Human Solutions
Reading
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV Head of Engineers Manager Reading salary up to £50.000 One of the UK's leading Audio/Visual Company's with over 25 years experience in assisting its customers in adding impact to areas of their business communications with audiovisual (AV) equipment and services. Due to
Job Source: Concept Human SolutionsConcept Human Solutions
Egham
UNDERSTANDING, SERVICE, TRUST3 Words that Guarantee Results in Recruitment AV Account Manager Sales Egham/Staines salary Circa £65,000 An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world. Report
Job Source: Concept Human SolutionsConcept
Egham
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV Account Manager Sales Egham/Staines salary Circa £65,000 An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world. R
Job Source: ConceptUnited Kingdom
AV Service Delivery Manager - I am looking for someone who lives and breaths the world AV service. This position requires a technical AV VC individual who comes from the AV corporate or residential integration or on site market place. This is not a position based on site this is an office based position. You will need to be a highly organised individual who understands the ins / outs of the world AV service and maintenance. The role will see you being an integral part of the team who can take charge of all aspects of the service department / team and work to help deliver a first class service offering:
Role Overview:
1) Overall responsibility and ownership for customer service levels, client retention, Service Division performance, Service Level Agreement (SLA) and KPI achievement.
2) Management of the Service Team as well as being hands on, approachable and focused on both internal and external resolution.
3) Ownership of the Service Desk strategy. This includes planning, process implementation, improvement and updating, KPI setting and measurement
4) High levels of communication with all clients to ensure good relationships and high levels of customer satisfaction.
5) Creating and delivering weekly reports, regular performance analysis and client specific ticket reports. Metric driven.
6) Deal with any client complaints and manage escalations, where necessary.
7) Manage the process of fault resolution from taking the initial call, tech support, visit coordination, engineer visits with full knowledge of the issues, correct equipment and historical data from any previous visits through to report and resolution.
8) Management of communications to ensure returns, repairs and orders are documented, placed and goods received/delivered in an appropriate time frame.
9) Onboard new clients, including introductions and assignment of dedicated resource to ensure a seamless client experience. This will be achieved by ensure all departments collaborate and communicate on a continuous basis, sharing relevant information and up to date documentation.
If this is the new role that you are craving then please send me your full technical CV to find out more.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VC VIDECONFERENCE MTRS MTR CRESTRON LUTRON ILIGHT LIGHTING SOUND CEDIA MDU MDUS SMARTHOME AUTOMATION CONTROL AVIXA AUDIO AUDINATE DANTE QSYS Q-SYS DSP BI-AMP SERVICE MAINTENANCE PREVENTATIVE ITIL SUPPORT BUCKINGHAMSHIRE BERKSHIRE BRKS HERTS HERTFORDSHIRE LONDON OXFORDSHIRE BEDS BEDFORDSHIRE
AV Service Delivery Manager jobs in United Kingdom
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.