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COMPUTACENTER (UK) LIMITED
Hatfield, Hertfordshire
Life on the team A new and exciting opportunity has arisen in Europes leading independent provider of IT infrastructure services. We are looking for an experienced SAP PI/BTP Integration Suite developer to join the Enterprise Integration team which is the function within Group Information Services responsible for the delivery of all group integrati
Job Source: COMPUTACENTER (UK) LIMITEDTechNET IT Recruitment Ltd
milton keynes, england, United Kingdom
Senior Backend Developer Milton Keynes / Hybrid (2 days per week in office) Up to £90,000 Senior Backend Developer to join the UK’s market leader in real estate, known for their unrivaled returns of customers and simplified approach to the moving process. This role will see you owning the solutions including maintenance and identifying opportuniti
Job Source: TechNET IT Recruitment LtdBJSS
milton keynes, england, United Kingdom
About Us We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards,
Job Source: BJSSMBDA
Stevenage
MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Exciting opportunity for a Sensor Integration Engineer , in our Hardware-in-the-Loop Team Salary: up to £55,000 (DOE) What we c
Job Source: MBDAMBDA
Stevenage
Stevenage MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Salary : Circa £50k to £65K depending on experience What we can offer you: Bonus of up to 21% of base salary Pension o
Job Source: MBDAMBDA
Stevenage
Stevenage MBDA is offering a unique opportunity for an Integration and Validation Lead (IVL) to join our exceptional Integration and Validation (Systems Engineering) team in the Electronic Engineering Function! Job Title : Integration and Validation Lead Salary : Circa £55,000 depending on experience Location : Stevenage, Bristol or Bolton (we may
Job Source: MBDASecurity Cleared Jobs
Stevenage, Hertfordshire, United Kingdom
MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Exciting opportunity for a Sensor Integration Engineer , in our Hardware-in-the-Loop Team Salary: up to £55,000 (DOE) What w
Job Source: Security Cleared JobsRedline Group Ltd
United Kingdom
A new and exciting job opportunity has become available for a Full Stack Developer, based in Bedford, required to join one of the most exciting and rapidly growing companies within the EV market. The Full Stack Developer will join a highly skilled team who are growing their product range. You will be at the forefront of design and innovation, not o
Job Source: Redline Group LtdShefford
An experienced Amazon Web Services (AWS) Connect Integration Developer is needed to join our team at Central Bedfordshire Council based in Shefford. This is a 12 months contract role on a hybrid working basis.
About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it’s all about our 289,000 residents. We’re totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey.
Key Responsibilities:
Collaborate with cross-functional teams to understand business requirements and design robust integration solutions
Develop strategies for integrating voice calls from Amazon Connect with various back-office systems
Configure Amazon Connect contact flows, queues, and routing profiles to optimise call handling
Customise Amazon Connect using AWS Lambda functions, ensuring seamless interaction with other services
Implement voice call routing, transfer, and escalation mechanisms
Integrate Amazon Connect with telephony services, ensuring high call quality and reliability
Establish real-time data synchronisation between Amazon Connect and back-office databases.
Ensure accurate and timely updates to customer records, case details, and other relevant information
Implement error handling mechanisms to address call failures or data inconsistencies
Set up comprehensive logging and monitoring for troubleshooting and performance optimisation
Apply security best practices to protect sensitive customer data during voice call interactions
Ensure compliance with industry standards and regulations (e.g., PCI DSS) for voice communication
Design solutions that can handle high call volumes and scale seamlessly
Implement redundancy and failover mechanisms to ensure uninterrupted service
Document integration processes, configurations, and troubleshooting steps
Document Code Deployment & CI/CD Processes
Provide training to other developers and support teams on using integrated systems effectively
Skills and Experience:
You will be suitably qualified Amazon Web Services (AWS) Connect Integration Developer and have a minimum of 3 years professional experience in software development with at least 2 years of design or architecture experience
Proficiency in programming languages, eg. Python
Net core and Node.js is essential as is knowledge and experience of Amazon Connect, AWS Lambda, and other relevant AWS services
Experience of building interfaces using SOAP, REST, JSON, XML/XSL
Experience with HTML, CSS and JavaScript
Knowledge about responsiveness, Photoshop basics and slicing, as well as SQL Server & Dynomo DB (SQL & No SQL) & Associated scripting Languages
Strong understanding of cloud reference architectures and best practices
Excellent problem-solving skills
Ability to work collaboratively in a dynamic environment
This role is covered by the Code of practice of the English language requirements for public sector workers.
Benefits:
Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service
Generous family-friendly policies and practices
Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance
Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only)
A comprehensive IT package
Annually paid social work fees for qualified social workers in adults and children’s (including senior practitioners) and Team Managers where required
Access to discounts on top UK retailers and local retailers
A hybrid working arrangement
A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions
The ability to work abroad for up to a month a year
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles including; Cloud Integration Engineer, AWS Integration Specialist, Cloud Solutions Developer, AWS Connect Integration Engineer, Cloud Communications Developer, AWS Integration Architect, Cloud Contact Center Developer, AWS Solutions Developer, Cloud Telephony Engineer, AWS Contact Center Integration Specialist will also be considered.
AWS Connect Integration Developer jobs in Shefford
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