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JLL

City Of London / Global

Shift Engineer

Job Description

Role Purpose


The Shift Engineer reports directly to the Shift Leder. This role is accountable for delivering high standard of PPM & Reactive maintenance within critical facility operations with 100% uptime standards.



Responsibilities



Technical Operations & Systems Management



  • Operate all facility systems competently, effectively and efficiently

  • Deliver maintenance of building systems including MEP & Fabric assets

  • Ensure compliance & statutory tasks are completed on time

  • Monitor utilities usage and report abnormalities or energy savings to client

  • Support in identifying onsite critical spares including site stock register and monthly auditing. Update asset database accuracy and updates within the CAFM System

  • Provide emergency engineering relief cover

  • Own the delivery of PPM and reactive tasks, ensuring reporting shows positive

  • Identification of critical plant and materials required to keep the client’s plant functioning effectively

  • Supervise sub-contractors through planned and reactive maintenance, reporting on findings and driving forward solutions with the client

  • Ensure Plant areas, workshops, stores, changing and rest areas etc. are kept to the highest level of housekeeping driving standards through the team

  • Participate alongside team members on Event Days, attendance may be required outside of business hours, this may also be required depending on event criticality

  • Coordinate with key stakeholders across the Event’s planning teams in addition to the FM team, building solid relationships and trust to be the ‘trusted partner’ in respect of MEP & Fabric



Client & Stakeholder Management



  • Work closely with Account Team to achieve 100% Critical Facilities uptime

  • Attend operations meetings and client meetings as requested

  • Support projects, contractors, and planned/reactive MEP & F works

  • Ensure immediate notification of critical equipment issues with relevant reports and recommendations



Reporting & Documentation



  • Ensure team are providing accurate and complete details on their PPM tasks

  • Ensure accurate information is supplied for client and internal reporting

  • Support in compiling detail feeding into the engineering risk register

  • Report back to management on critical systems availability and asset reliability

  • Handle critical incident (2-2-2) and near miss reporting with after-action reviews. Provide technical reports and improvement recommendations as required

  • Manage debit and WIP review and updates.



Health & Safety Leadership



  • Proactively promote "Safety First" culture in line with JLL Cardinal Rules of Safety.

  • Ensure safe, professional and conscientious conduct of all Personnel

  • Drive Health and Safety culture throughout the team

  • Apply knowledge of safe systems of work and compliance requirements.



Additional Duties



  • Communicate and implement technical/legislative updates effectively

  • Participate actively in site escalation processes including on-call emergency response

  • Provide ONWH support for critical works when required

  • Become familiar with REM contract administrative requirements and JLL processes.



Essential Qualifications and Requirements



Skills



  • Approved apprenticeship or appropriate experience within Building Services

  • Excellent communication skills and the ability to deal with staff and Customers

  • Formal qualification in electrical engineering

  • Experience as an end user of a Building Management Systems

  • Intermediate computer literacy using Windows Office applications

  • Self-motivated and able to work on own initiative as well as part of a team

  • Excellent numeracy and literacy skills, with experience of report writing



Qualifications



  • 18th Edition IEE: Wiring & Installation

  • Previously LV/HV Authorised Person

  • C&G 2360 Parts 1 and 2 or equivalent

  • C&G 2391 - Desirable

  • C&G Mechanical Qualification



Personal Attributes



  • Reliable and conscientious

  • Pro-active in achieving the highest standard of operation

  • Must be enthusiastic to deliver a good service to the Customer

  • Ability to lead, motivate and direct a small team of technicians/operatives

  • Well-presented and approachable manner

  • Confidence and commitment to providing a high quality, professional service

  • Ability to develop a good understanding of the customers’ business requirements

  • Good written and verbal communication skills

  • Ability to prioritise work tasks

  • Adaptable and flexible in approach to work required

  • Effective problem-solving skills

  • Ability to remain calm under pressure
  • Reliable
  • Detail conscious
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