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Contactum
Dunstable
Company Overview: Contactum Ltd is a leading manufacturer and distributor of high-quality electrical components, specialising in wiring accessories and circuit protection equipment. With a commitment to innovation and customer satisfaction, we are dedicated to providing reliable and efficient electrical solutions to our clients. Position Overview
Job Source: ContactumRise Executive Search & Recruitment Ltd
Wellingborough
Internal Technical Sales Support Engineer/Product Support Engineers Control & Automation £24K - £34K negotiable depending upon experience + benefits. Our Client has a requirement for an office based internal technical support engineer for industrial electrical components, you will require experience and understanding of Electrical Control & Automa
Job Source: Rise Executive Search & Recruitment LtdRecruit 2 You
Northampton
Our client is seeking a skilled Technical Support Engineer to join their team based in Northampton. You will provide technical assistance and support for perimeter protection solutions. As the new Technical Support Engineer, you will play a critical role in ensuring the optimal performance and functionality of our client’s systems, as well as deli
Job Source: Recruit 2 YouImpact Recruitment Services
Northampton
Are you looking to join a family business? Do you enjoy being a part of business growth? Would you like to have full autonomy in your role? Then you need to read the below! Impact are currently recruiting for a skilled and experienced Technical Support Engineer provide technical assistance and support for an exciting business who are transformi
Job Source: Impact Recruitment ServicesTechnet IT Recruitment Limited
Milton Keynes
Technical Support EngineerRemote based Salary up to £42,000Technet is currently partnered with a leading Oceania software house who are looking to employ their first person in the EMEA region Specifically in the UK to keep up with timezone demandsThrough ticket-based and pre-booked calls, the role aims to triage and resolve customer issues, assist
Job Source: Technet IT Recruitment LimitedPlatform Recruitment
Aston Clinton
Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the tec
Job Source: Platform RecruitmentSolve Recruitment Limited
Northampton
We are proud to be working with a fast-growing Telecoms company, based in Northamptonshire. Due to their on-going success, we now have an opportunity for a Senior Cloud Specialist to join their team. If you have at least 2 years’ experience in building phone systems on portals and delivering broadbands and are looking to join a company with a secon
Job Source: Solve Recruitment LimitedPlatform Recruitment
Aylesbury
Buckinghamshire - Product Technical Support Engineer - £35k-£45k - Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the tec
Job Source: Platform Recruitmentmilton keynes, england, United Kingdom
Technical Account Manager
£35,000 - £45,000
Milton Keynes/ Hybrid
Company Outline
Cobalt is delighted to be working closely with a global leader of bespoke high-performance software solution. Our client employs over 6,000 specialists across 35+ offices and servicing over 70 countries.
Since our client’s formation they have set a first-class standard in for real estate software solutions with a combination of compassion and technical innovation. They understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions that meet and exceed those needs.
The Role
Prioritise queries and offer a best-in-class service to clients
Identification of the cause of queries received
Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries
Understand the nature of non-support queries and escalate them to the relevant departments internally
Supporting clients closely on the status of their queries
Maintaining the support logs in accordance with company policy with all actions updated clearly and efficiently
Escalating any issues identified during day-to-day activities to Management
Role Requirements
Ability to work in a pressurised environment
Strong interpersonal skills and enjoy working within a client facing role
Have experience within Accounting or Real Estate/ Property is beneficial
Have worked on project focused roles
Ability to work as part of a team, as well as working on projects as an individual
Technical Support Specialist jobs in milton keynes, england, United Kingdom
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