Customer Attributes Engineer

Warwick, England, United Kingdom

Order Ref : 39285

Position Title : Customer Attributes Engineer

Duration: 3 Month Rolling Contract

Location: Gaydon

Division: Vehicle Engineering

Position Description:

Vehicle NVH is a key technical department within the product creation process, leading the engineering from concept to customer.

Working here, you'll give our vehicles their unique characteristics, ensuring the many aspects of refinement required to achieve the customer expectations for all the Clients' programmes.

It is all part of creating vehicles that delight customers and set us apart from the competition.

The NVH Attributes Refinement Group encompasses 3 distinct teams; Prevention, Delivery and In-service Performance.

Its responsible for strategy, methods, targets, testing, detection and resolution, specifically for the attributes of Squeak & Rattle and Water and Air Ingress across the full vehicle, systems and components.

Operating from the very early phase of a vehicle programme, working cross functionally throughout design, development, manufacturing, launch until end of product life cycle.

Your will play a pivotal role within the In-service Performance team to enhance the customer satisfaction by delivering vehicles free from abnormal noise (Squeak & Rattle) and water leaks.

Your primary role will be to gather facts to make a clear problem definition, then to employ strong negotiation skills to drive problem resolution using 8D and other quality tools.

The Performance team is responsible for issue resolutions that can arise internally through Manufacturing, Fleet users, Durability and Robustness vehicles and externally through warranty and IQS surveys.

Skills Required:

Automotive/Engineering degree or equivalent automotive experience preferred

Ability to Plan work/Events and organise detailed activity to deliver the outcomes

Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving

Experience Required:

Automotive/Engineering degree or equivalent automotive experience preferred

Demonstrate potential to strategize work streams based on the Business Plan

Ability to Plan work/Events and organise detailed activity to deliver the outcomes

Ability to lead large project/ resolve complex issues through leading cross functional teams

Demonstrate ability to work independently with minimum supervision

Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving

Good experience of quality tools (8D, Fish bone, FTA, PDCA, 5Y etc)

Ability to analyse large data that translates into next actions Ability to plan work in 2 weeks sprints, organise work based on priority and deliver against plan

Being resourceful with Hands on complex problem solving capability

Highly motivated, fast learner and ability to easily handle multiple tasks

Ability to learn quickly new skills quickly (Have a Growth Mind-set)

Demonstrate good negotiation skills to promote issues to next phase of investigation

A proactive and personable nature to engage with cross functional areas.

Microsoft package elements such Power Point and Excel to an intermediate level

Knowledge and understanding of automotive manufacturing processes.

Ability to deliver presentations to work groups and senior management A full UK driving licence

Experience Preferred:

Automotive Engineering Degree/ Mechanical Engineering

Previous experience of New Model Launch or Vehicle Manufacturing operations

Technical knowledge of vehicle engineering related to Squeaks & Rattle or Water Ingress Drive and motivation to achieve goals of team and self with minimal supervision

Active experience of working to Agile methodologies (JIRA)

Experience of working with the following company toolsets; Tableau, AIMs, IQM, Flags, IDS, TGW A working knowledge of Trim & Final, BIW, sealing systems

A working experience of CAD or Digi-buck.

Knowledge of material compatibility and joining technologies.

Working knowledge of Health and Safety/ risk assessments

Education Required:

Automotive Engineering Degree/ Mechanical Engineering

Previous experience of New Model Launch or Vehicle Manufacturing operations

Technical knowledge of vehicle engineering related to Squeaks & Rattle or Water Ingress Drive and motivation to achieve goals of team and self with minimal supervision

Active experience of working to Agile methodologies (JIRA)

Experience of working with the following company toolsets; Tableau, AIMs, IQM, Flags, IDS, TGW

A working knowledge of Trim & Final, BIW, sealing systems

A working experience of CAD or Digi-buck.

Knowledge of material compatibility and joining technologies.

Working knowledge of Health and Safety/ risk assessments

Additional Information:

Hybrid working Locations: Gaydon, Solihull and Halewood

Why work through Contechs?

Contechs is a strategic partner to the automotive industry, providing innovative design and engineering services to global OEMs, from concept to production. Founded in 1997, Contechs has since established itself as a leading automotive recruitment specialist, recruiting across all disciplines in the product development process.

Its dedicated Contractor Care Team plays a pivotal role in providing an effective and successful placement for external employees, supporting them throughout their contract, from pre-placement to contract renewal.

How to Apply

If you're interested in applying for this position, submit your application and any questions .

If you know anyone that is suitable for the role, please visit our refer a friend page where we offer up to £600 for successful referrals: https://www.contechs.com/refer

*Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.*