Network Operations Engineer

Are you an experienced Network Engineer who thrives in complex environments and enjoys taking ownership of critical infrastructure?

At Genuit Group we are looking for a Network Operations Engineer who wants to make a real impact — ensuring stability, performance, and continuous improvement across our core systems and networks.

Genuit Group is a leading provider of sustainable water, climate, and ventilation management solutions for the built environment. We benefit from shared expertise, innovation, and a commitment to shaping a better, more sustainable future. Genuit Group companies work collaboratively to deliver high-performance products and systems that support the construction of safe, efficient, and environmentally responsible building across the UK and beyond

About the Role

In this key technical role, you’ll monitor, maintain, and optimise our enterprise network environments, ensuring our core systems operate at peak performance. You’ll act as the primary escalation point for network-related incidents, supporting a range of technologies across LAN, WAN, WLAN, firewalls, cloud services, and network security platforms. You’ll also contribute to technical documentation, operational improvements, design discussions, and the delivery of infrastructure projects.

Responsibilities

• Monitor, maintain, and optimise the organisation’s LAN/WAN/WLAN network infrastructure
• Troubleshoot and resolve complex network incidents, including root‑cause analysis and long‑term remediation
• Support firewalls, switches, wireless controllers, and access points (Cisco, Meraki, Fortigate, Palo Alto etc.)
• Perform regular patching, vulnerability management and configuration reviews to maintain strong security posture
• Assist with network upgrades, migrations, and infrastructure improvement projects
• Create and maintain SOPs, knowledgebase articles, diagrams, network documentation, asset lists, and configuration records
• Act as the escalation point for Service Desk and high‑priority network issues
• Collaborate with external MDR teams to investigate and resolve security incidents
• Work with third‑party suppliers and internal stakeholders to progress and resolve technical issues
• Support capacity planning, performance analysis, and service continuity initiatives
• Ensure compliance with organisational procedures, security standards, and change control processes
• Taking ownership of assigned projects and operational improvement

Capabilities

• Strong background in network operations, network administration, or infrastructure engineering
• Experience with enterprise networking technologies (Cisco, Meraki, HP, Aruba, etc.)
• Hands‑on knowledge of routing & switching technologies (OSPF, VLANs, STP)
• Familiarity with monitoring tools (PRTG, SolarWinds etc.)
• Good understanding of TCP/IP, DHCP, DNS, VPN, wireless technologies
• Excellent analytical and troubleshooting skillsStrong documentation, communication, and stakeholder engagement abilities
• Ability to work independently and take ownership of complex technical issues

Technical Requirements

Ideally, you’ll have experience or certifications such as:

• Cisco Meraki Solutions Specialist (CMSS)
• Firepower / Network Security experience
• Hands‑on experience with configuration, installation, and maintenance of network systems
• Familiarity with backups, DR, release, and deployment processes
• Experience with cloud networking (Azure/AWS)