Technical Support Officer

About The Team:
School of Veterinary Medicine and Biosciences.
The first new School of Veterinary Medicine in Scotland for 150 years.
Scotland's Rural College (SRUC) has developed an innovative new School of Veterinary Medicine & Biosciences. We have a clear ambition to ‘promote the resilience of our graduates to sustainably support the animals and rural communities at the heart of Scotland's Natural Economy'.
Wayne Powell, SRUC Principal and CEO . ‘We are an ambitious institution with a bold vision for the future. This is a ground-breaking model to expand access to educational opportunities and broaden the range of potential students who would not ordinarily be able to attend a School of Veterinary Medicine. It will also help solve existing skills shortages across Scotland'.
The Opportunity:
We are looking for a Technical Support Officer to join our friendly team at our Aberdeen Campus on a full time, permanent contract.
The main purpose of this role is to provide technical support to students and staff within the School of Veterinary Medicine, primarily within the Veterinary Skills Centre, while also supporting activities across other areas of the School as required. You will use your technical expertise and knowledge to contribute to the successful delivery of teaching and research programmes, particularly in the areas of veterinary clinical skills, anatomy, physiology, pathology, public health and related disciplines.
The following activities will be delivered supporting research and/or teaching:
Operate a range of specialist machinery and/or equipment.
Record and report data accurately.
Carry out a range of equipment maintenance and servicing according to instructions.
Ensure that the workshop/laboratory/work environment is maintained to the standard required to deliver the appropriate level of service.
Liaise where appropriate with external providers (e.g. regarding operation, maintenance and servicing of machinery and/or equipment.
Provide technical instruction and advice to colleagues, students and/or customers as required.
Investigate and devise technical solutions to a range of practical problems to facilitate effective learning, teaching and support services.
Clarify work requirement with colleagues, manager or customers, identify and resolve any immediate problems, and refer most complex to manager.
Perform work activities to appropriate time and quality requirements, following established procedures.
Analyse and interpret data/test results, using a range of standard procedures and present findings accurately.
Identify and rectify faults/problems with equipment and protocols, and where appropriate liaise with Information & Digital Services in relation to IT faults and problems.
Follow set procedures relating to purchasing of supplies.
The driving of vehicles for the business of SRUC may be required.
Engage in and undertake professional development activity appropriate/relevant to the post and related professional practices.
Carry out any other reasonable duties commensurate with the grade and nature of the post.
Minimum Qualifications:
Applicants should be educated to SCQF Level 8 or above or be able to demonstrate equivalent relevant experience gained through employment. A Higher National Diploma (HND) or higher qualification in an animal, veterinary, laboratory, or closely related discipline is desirable. Equivalent practical experience in a technical support role within a veterinary, animal science, laboratory, or educational environment will also be considered.
For full person specification please download the job particulars before you apply for the role.
Eligibility for Sponsorship:
Please note that this position does not meet the criteria for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK without requiring sponsorship.
Why work for SRUC?
Generous annual leave
Enhanced pension contributions
Cycle to work scheme
Discounted RAC Membership
Generous family leave
Flexible working patterns
Hybrid working solutions (in some areas)
Tailored investment in and individuals' learning and development
How to Apply:
Please complete an online application form by pressing “apply” or visiting Jobs at SRUC
Please read the Job Particulars document before applying.
SRUC Leading the way in Agricultural and Rural Research, Education & Consultancy.
SRUC is committed to valuing Diversity, advancing Equality and respecting Human Rights throughout the organisation and encouraging applications from disabled people using the “Disability Confident Employer” symbol. SRUC is a member of the Athena SWAN charter.
SRUC. A Charitable company limited by guarantee, SC003712. Registered in Scotland No SC103046

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