IT Technician (salary range £20 - £24k DOE)
Are you the unofficial tech support for friends and family The one people call on to set up their new laptop or to work out why they can’t connect to the internet Constantly being asked for your opinion on the merits of iPhone over Android
In other words, are you interested in tech and wishing you could find a job where you can indulge your passion and become an integral part of the team
Then read on. Our client has the IT Technician job for you!
A-level or equivalent in IT-related subject
Clear and confident communicator
Able to manage multiple ongoing work activities and meet deadlines
Take pride in your work and work environment
About the role
This full-time Monday to Friday role supports the internal and classroom IT of this busy digital forensics training company. This is an office-based role at Wyboston Lakes headquarters on the Cambridgeshire/Bedfordshire border with a requirement for occasional travel to a company location in Leeds.
Reporting to the Digital Learning Manager, you’ll be taking responsibility for overseeing the classroom and office IT infrastructure, encompassing the following (this is not an exhaustive list and other responsibilities may be added as you grow into your role):
Supporting users of their online digital learning portal
Preparation and commissioning of new IT hardware and associated software
Managing updates to the PC "build" for the training classroom
Restoring classroom PCs after a training course has run and loading necessary files for the next course
Assisting the Digital Learning Manager in the deployment and maintenance of virtual labs and virtual classroom environments
Overseeing and testing IT backup systems
Testing training devices (mobile phones, tablets etc.) with new versions of PC software tools to identify any potential issues or incompatibilities
Preparing USB drives and related devices for use during training courses
Working with IT service providers to support their internal IT requirements
Assisting in the administration and support of the Learning Management System - this can be taught
Licence management including updating licence keys
Maintaining the Company’s asset management system
Working with colleagues on R&D testing - creating scenario content, testing apps etc
This is a perfect role for you if you’re setting out in your IT career, you’re interested in tech and you have (or can develop!) an interest in digital forensics. It’s one of those roles where you can learn a lot and you’ll be surrounded by colleagues who want to support you and help you to develop.
About the business
The Company offers digital forensics training to mobile phone and computer examiners, mainly in UK police forces but also to private companies and overseas law enforcement organisations. They’re getting really busy with more demand than ever for their courses and you know what that means - lots of IT support needed!
Performance-based annual salary review
Defined contribution pension scheme
22 days annual leave + 8 public holidays, increasing by 1 day per year of service (up to max. of 25 days annual leave + 8 public holidays)
Health cash plan
Paid time off for volunteering
Get in touch with your CV - our client is waiting to hear from you! Please note that they are planning to recruit during September and October with the expectation of a November start date