Job Summary

Job Type:: Temporary
Work Settings:: Remote

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Job Description

Salary: £25,000 - 30,000 per year

Requirements:

Previous experience in an IT Support, Service Desk or 1st/2nd Line role
Strong Microsoft 365 knowledge
Good understanding of Windows environments and networking fundamentals
Excellent troubleshooting and problem-solving skills
Strong communication and customer service skills
Microsoft Azure experience
Salesforce exposure
Relevant Microsoft or CompTIA certifications

Responsibilities:

Deliver 1st and 2nd line support for hardware, software and connectivity issues
Manage and resolve helpdesk tickets
Configure and deploy laptops, desktops and peripherals
Support Microsoft 365 and Azure environments
Troubleshoot networking and user-related issues
Provide onsite support and assist remote users across multiple locations

Technologies:

Azure
Hardware
Support
Microsoft 365
Salesforce
Windows
Office 365
Cloud

We are a leading aerospace organisation based in St Athan, South Wales, offering a 12-month fixed-term contract with a salary of up to £30,000 per annum plus benefits. This is a varied IT Support Engineer role within a busy operational environment, providing exposure to Microsoft technologies, networking and end-user support. We are looking for someone ready to take the next step in their IT career and join our team as the go-to person for day-to-day IT support.

last updated 36 week of 2026

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IT Support Engineer

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Job Description

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