Business Intelligence & Performance Officer

Sellick Partnership are currently partnered with a public sector organisation who are seeking an experienced Business Intelligence and Performance Officer to join their established Communities and Homes function.

This is an excellent opportunity for an experienced data and performance professional to join a complex public sector environment, supporting housing and property services through business intelligence, performance reporting, data analysis and service improvement.

The role will work closely with managers and senior stakeholders, providing accurate and meaningful insight to support operational planning, financial management, regulatory requirements and strategic decision-making.

What you will be doing as a Business Intelligence and Performance Officer:

Produce regular and ad-hoc performance reports, management information and business intelligence for operational and senior management teams.

Analyse data from multiple sources to identify trends, risks, opportunities and areas for improvement.

Develop and maintain dashboards and reporting tools that provide clear and actionable performance information.

Work with stakeholders to understand reporting requirements and translate business needs into effective data solutions.

Monitor key performance indicators and support services in understanding performance against agreed targets and standards.

Provide analysis to support regulatory reporting, service assurance and performance management.

Investigate data quality issues, discrepancies and anomalies, working with relevant teams to resolve underlying causes.

Develop and improve automated reporting processes to increase accuracy, efficiency and timeliness.

Bring together information from housing, repairs, compliance, assets and tenant services to provide a consistent view of operational performance.

Support the development and refinement of performance measures, reporting methodologies and business intelligence processes.

Work with technical and operational colleagues to improve the use and quality of information held within core business systems.

Analyse business processes and workflows to identify opportunities for improved efficiency, data capture and service delivery.

Provide specialist advice on the interpretation and use of performance data.

Investigate complex data queries and present findings clearly to stakeholders.

Support service transformation and continuous improvement initiatives through ev...