Credit Controller

Credit Controller | Walsgrave, Coventry | Interim with Strong Permanent Opportunity | £28,000 - £32,000

Salary: £28,000 - £32,000

Location: Walsgrave, Coventry – Hybrid working, 3 days office-based

Hours: 37.5 hours per week, Monday to Friday, 9:00am - 5:00pm

Contract: Interim opportunity with a strong possibility of becoming permanent

Are you an experienced Credit Control professional looking for an opportunity where you can make an immediate impact, with genuine longer-term potential?

We are recruiting for a Credit Controller to join a friendly and supportive Credit Control team on an interim basis. There is a strong opportunity for the successful candidate to secure a permanent position , making this ideal for someone looking to get into a new business quickly while keeping their longer-term options open.

You will report into a passionate, driven and supportive Team Leader and become part of a hardworking, collaborative finance team.

The role is varied and hands-on, with responsibility across customer accounts, collections, order release, query resolution and reporting rather than being focused solely on aged debt.

The Role

As Credit Controller, you will support the day-to-day running of the credit control function, managing your workload and working closely with customers, branches and internal teams across the UK.

You will use Excel regularly for reporting and analysis, so confidence working with spreadsheets, including pivot tables and VLOOKUPs, would be highly beneficial.

Key Responsibilities

Your duties will include:

Managing the Credit Control shared inbox and incoming calls

Chasing outstanding invoices by telephone and email

Following up on promised payments and agreed payment plans

Supporting debt collection activity across the sales ledger

Preparing customer correspondence as part of the collections process

Producing regular reports highlighting outstanding debt

Processing card payments accurately

Assisting with cash allocation and credit note processing

Investigating and resolving customer account queries

Liaising with internal departments, customers and branches to en...