Call Centre Executive

About Us

At Everest, we are committed to providing high-quality products and exceptional service, delivered by talented individuals who take pride in what they do. Our values are innovation, communication, ownership and collaborative networking, and we are looking for people who share our passion and want to contribute to our continued success.

The Role

We're looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

What you 'll be doing

Engaging with prospective customers over the phone

Maximising opportunities from call data and overcoming objections

Securing a sales lead through outbound calls to previous enquiries

Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer

Listen to what our customers want and walk them through our product ranges

Securing an appointment for our sales team to meet our customer and complete the sale

Meeting set targets through your product knowledge and excellent customer service

What we're looking for

Great verbal communication skills

A proven track record of meeting and exceeding targets, while providing an excellent customer experience

Determination to succeed, focus to remain motivated, ambition to progress

Skills in telesales, retail, estate agency or customer service desirable

Basic IT skills

Ability to work in a team and follow direction

Being self-motivated

What We Offer

Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month

31 days holiday, increasing to 33 days after 2 year's service (pro rata)

And additional paid day off for your birthday

Regul...