Account Manager Medical Communications
Oxford
Summary
Oxford-based healthcare communications agency
Necessity to be in the office during probation period
Graduate in life-sciences degree is non-negotiable
Salary up to £40k
Confident, savvy, great communicator, honest and trustworthy
Our client is an Oxford based healthcare communications agency. Their job is to use their expertise in strategic healthcare communication to deliver engaging, insightful and impactful programmes to the healthcare community, predominantly doctors and other healthcare professionals.
As an Account Manager, you will be working alongside other account handlers and for all allocated projects, manage the process of delivering the administrative/logistical projects and communicate aspects of a project to internal and external stakeholders.
Responsibilities and duties
Results and delivery
Ensure a clear brief is received from the client and disseminated to the internal team
Deliver projects to the brief and within scope and budget
Build strong effective relationships with the clients and external thought leaders
Oversee and support the AE/JAM/AM on materials they develop
Brief and review freelance design and digital work to ensure that it is client ready
Ensure standard operating procedures (SOPs) for reviewing materials are adhered to
Proactively consider any problems that may arise when managing programmes and flag these to the account leads and or client where appropriate and make suggestions to overcome these
Ensure the team follow compliance procedures, GDPR and pharmaceutical codes of practice
Ensure compliance to all SOPs and Highfield house style
Ensure client and internal project team meetings occur and that project status reports, schedules, client agendas and meeting/call summaries are completed on time
Participate in/lead regular client teleconferences to review project status
Efficiently manage competing projects
Develop budgets for review with the account leads
Experience and skills
At least 2 years’ experience within medical communications
Able to lead client accounts
Organised with excellent time management skills
Good attention to detail
Proactive and enthusiastic
Competent in MS Office including Excel, PowerPoint and Word
Excellent written and spoken communication skills