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The Sterling Choice
Coventry
Job Description Job Title: Senior Customer Service Representative Location: Coventry Salary: Up to £38,000 Are you passionate about delivering excellent customer service while driving business success? We're seeking a dynamic individual to join clients team as a Senior Customer Service Representative. Why this company? Our client believe
Job Source: The Sterling ChoiceMaximus UK
Coventry
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry
Job Source: Maximus UKBNP Paribas Personal Finance
Solihull
Job Description Customer Service Professional Hybrid working – a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Full Time & Permanent (includes evenings and weekends on a rota basis) Competitive Salary of £24,180pa + Bonus & Benefits The Role: As a Customer Service Profes
Job Source: BNP Paribas Personal FinanceBNP Paribas Personal Finance
solihull, england, United Kingdom
Customer Service Professional Hybrid working – a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Full Time & Permanent (includes evenings and weekends on a rota basis) Competitive Salary of £24,180pa + Bonus & Benefits The Role: As a Customer Service Professional you will be t
Job Source: BNP Paribas Personal FinanceCast UK Limited
Tamworth
Senior Customer Service Advisor Tamworth Competitive Salary & Benefits Role Profile: Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer s
Job Source: Cast UK LimitedReed
Birmingham
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a supe
Job Source: ReedReed
Birmingham
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a supe
Job Source: ReedCast UK Limited
Tamworth
Senior Customer Service Advisor Tamworth Competitive Salary & Benefits Role Profile: Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional custome
Job Source: Cast UK Limitedcoventry, england, United Kingdom
Job Title: Senior Customer Service Representative
Location: Coventry
Salary: Up to £38,000
Are you passionate about delivering excellent customer service while driving business success? We're seeking a dynamic individual to join clients team as a Senior Customer Service Representative.
Why this company? Our client believe in putting our customers at the heart of everything we do. As a Senior Customer Service Representative, you'll play a pivotal role in ensuring our customers' needs are not just met, but exceeded.
What You'll Do:
Order Management: Prioritise and process orders from internal and external customers, ensuring accuracy and timely delivery.
Transport & Invoicing: Coordinate with service providers to meet delivery requirements and ensure invoices are processed promptly.
Query Resolution: Address customer queries and concerns efficiently, maintaining high satisfaction levels.
Complaint Management: Document and escalate customer complaints, ensuring timely resolution and improvement of service processes.
Support Functions: Represent the Customer Service Manager in internal meetings and provide support during absences.
What We're Looking For:
Experience: Previous experience in customer service roles ideally in a manufacturing environment
Skills: Strong communication, negotiation, and problem-solving skills.
Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with SAP/EDI ordering systems preferred.
To find out more click apply or call James on 01733 391515
Senior Customer Service Representative jobs in coventry, england, United Kingdom
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