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TechNET
Aylesbury
Client Success Executive Aylesbury / Hybrid (2 days per week onsite) Up to £28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme mana
Job Source: TechNETMichael Page Technology
Rickmansworth
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions. Client Details Ou
Job Source: Michael Page TechnologyIncentivesmart
Newport Pagnell
Are you a Customer Support Executive or Client Services Executive who’s ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Services Executive. You’ll work alongside our Client Success Managers (CSM
Job Source: IncentivesmartIdeal Personnel and Recruitment Solutions
Milton Keynes
Our client has a permanent vacancy for a Private Client Solicitor/Legal Executive, Wills, Probate, Trusts, Equity Release, Lasting Powers of Attorney. You will be a Wills & Probate Solicitor with at least 3 years’ PQE of managing your own caseload. This is an exciting opportunity for a Private Client Solicitor looking for personal and career develo
Job Source: Ideal Personnel and Recruitment SolutionsAction Coach
High Wycombe
Part Time Client Relationship Executive Salary £24k-£28k pro-rata dependent on skills and experience + benefitsLocation: High Wycombe (Hybrid option)Hours: Approximately 15 hours per weekOur current and future clients mean the world to us and we’re now looking to take the level of s...
Job Source: Action CoachIdeal Personnel & Recruitment Solutions Limited
Milton Keynes
Our client has a permanent vacancy for a Private Client Solicitor/Legal Executive, Wills, Probate, Trusts, Equity Release, Lasting Powers of Attorney. You will be a Wills & Probate Solicitor with at least 3 years’ PQE of managing your own caseload. This is an exciting opportunity for a Private Client Solicitor looking for personal and career develo
Job Source: Ideal Personnel & Recruitment Solutions LimitedAction Coach Chiltern Central
Hazlemere
Part Time Client Relationship Executive Salary £24k-£28k pro-rata dependent on skills and experience + benefits Location: High Wycombe (Hybrid option) Hours: Approximately 15 hours per week Our current and future clients mean the world to us and we’re now looking to take the level of service they experience up to world class level. This could be yo
Job Source: Action Coach Chiltern CentralAction Coach
High Wycombe
Part Time Client Relationship Executive Salary £24k-£28k pro-rata dependent on skills and experience + benefits Location: High Wycombe (Hybrid option) Hours: Approximately 15 hours per week Our current and future clients mean the world to us and we’re now looking to take the level of service they experience up to world class level. This could be yo
Job Source: Action CoachAylesbury
Client Success Executive
Aylesbury / Hybrid (2 days per week onsite)
Up to £28,000
Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme management.
Some of what you will be doing:
Serve as a point of contact for a portfolio of clients, building and maintaining strong relationships to drive satisfaction and retention.
Collaborate with clients to understand their business goals and develop tailored loyalty programme strategies to achieve measurable results.
Assist with the implementation and onboarding process for new clients, ensuring a seamless transition and successful launch of loyalty programmes.
Conduct regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI.
Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance.
Prepare and deliver client presentations, reports, and proposals, demonstrating the value and impact of our loyalty solutions.
Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met and deliverables are executed effectively.
Provide ongoing training and support to clients on the use of our platform, ensuring maximum utilization and adoption.
Act as a trusted advisor to clients, proactively identifying opportunities for programme enhancements and driving continuous improvement.
Ideally, your skills and experience will include:
Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company.
An understanding of loyalty programmes and customer engagement strategies, with experience in programme management and implementation.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Proven track record of delivering results-driven solutions and driving customer success.
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and experience with CRM platforms.
Goal-oriented mindset with a passion for customer experience and satisfaction.
Ability to work collaboratively in a team environment and independently with minimal supervision.
Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Client Success Executive jobs in Aylesbury
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