Customer Service Advisor
Hucclecote
£ 24100 - 25600/annum
Do you have a passion for providing excellent customer service?
Would you like to work for a company that has been awarded as Top Employer for the third year running?
Looking to start a new career in customer service?
My client, an award winning and highly regarded insurance company based in Gloucester, are looking for Customer Service Advisors to join their growing and fast-paced team.
Responsibilities
* Provide excellent customer service via telephone and email.
* Complete basic administration tasks
* Establishing the needs of the customer through questioning and being naturally inquisitive.
* Be empathetic to customers needs and situations.
Skills required
* No previous experience within insurance required
* A passion for customer service
* Ability to work under pressure and multi-task
* Work well in a team.
Benefits
* A competitive pension for which the company will pay twice the amount.
* Full training provided
* 25 days annual leave with the option to buy 10 additional days.
* Annual bonus based on personal and company performance.
* Excellent benefits package! (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers)
* Regular wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more
* Fantastic office space with p...